Share catalog items across catalogs

task australia Updated Sep 10, 2026 1 min read t_ShareCatalogItemsAcrossCatalogs.md
Raw file servicenow.com

You can share a catalog item, enabling users to order that item from different catalogs. For example, you can share a Password Reset item across catalogs serving different teams.

Before you begin

Role required: admin

About this task

To share a catalog item across several catalogs:

Procedure

  1. Navigate to All > Service Catalog > Catalog Definition > Maintain Items

  2. Open the item to share.

  3. Select the additional catalogs for that item in the Catalogs field.

  4. Select Update.

    The shared item then appears in the Catalog Items related list for each catalog selected.

Parent Topic:Add a catalog item

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