Variable support in various channels

---
title: Variable support in various channels
description: Service Catalog variables are supported in various channels.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/service-catalog/variables-availability.html
release: australia
product: Service Catalog
classification: service-catalog
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 4
breadcrumb: [Types of service catalog variables, Service catalog variables, Service Catalog Reference, Service Catalog, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Variable support in various channels

Service Catalog variables are supported in various channels.

|Variable|ServiceNow AI Platform|Service Portal|Now Mobile|Conversational interface in Virtual Agent powered by LLM|Conversational interface in Virtual Agent powered by NLU|Variable editor in Workspace and Catalog Item UIB component|
|--------|----------------------|--------------|----------|--------------------------------------------------------|--------------------------------------------------------|-----------------------------------------------------------|
|Attachment|Yes|Yes|Yes|Yes|Yes|Yes|
|Break|Yes|Yes|Yes|Ignored or skipped|Ignored or skipped|Yes|
|CheckBox|Yes|Yes|Yes|Yes|Single check box without the pricing implications is supported|Yes|
|Container End|Yes|Yes|Yes|Yes|Yes|Yes|
|Container Split|Yes|Yes|Yes|Yes|Yes|Yes|
|Container Start|Yes|Yes|Yes|Yes|Yes|Yes|
|Date|Yes|Yes|Yes|Yes|Yes|Yes|
|Date/Time|Yes|Yes|Yes|Yes|Yes|Yes|
|Duration|Yes|Yes|Yes|Yes|No|Yes|
|Email|Yes|Yes|Yes|Yes|Yes|Yes|
|HTML|Yes|Yes|Yes|Yes|No|Yes|
|IP Address|Yes|Yes|Yes|Yes|Yes|Yes|
|Label|Yes|Yes|Yes|Yes|Yes|Yes|
|List Collector|Yes|Yes|Yes|Yes|No|Yes|
|Lookup Multiple Choice|Yes|Yes|Yes|Yes \(Without pricing implications\)|Yes \(Without pricing implications and advanced reference qualifier\)|Yes|
|Lookup Select Box|Yes|Yes|Yes|Yes \(Without pricing implications\)|Yes \(Without pricing implications and advanced reference qualifier\)|Yes|
|Custom|Yes|Yes|Yes|Yes \(requires custom implementation\)|No|No|
|Custom with Label|Yes|Yes|Yes|Yes \(requires custom implementation\)|No|No|
|Masked|Yes|Yes|Yes|Yes|No|Yes|
|Multi Line Text|Yes|Yes|Yes|Yes|Yes|Yes|
|Multiple Choice|Yes|Yes|Yes|Yes \(Without pricing implications\)|Yes \(Without pricing implications\)|Yes|
|Numeric Scale|Yes|Yes|Yes|Yes \(Without pricing implications\)|Yes \(Without pricing implications\)|Yes|
|Reference|Yes|Yes|Yes|Yes \(Without pricing implications\)|Yes \(Without pricing implications and advanced reference qualifier\)|Yes|
|Requested For|Yes|Yes|Yes|Yes \(Without pricing implications\)|Yes \(Without pricing implications and advanced reference qualifier\)|Yes|
|Rich Text Label|Yes|Yes|Yes|Yes|Yes|Yes|
|Select Box|Yes|Yes|Yes|Yes \(Without pricing implications\)|Yes \(Without pricing implications\)|Yes|
|Single Line Text|Yes|Yes|Yes|Yes|Yes|Yes|
|UI Page|Yes|No|No|Ignored or skipped|No|No|
|URL|Yes|Yes|Yes|Yes|Yes|Yes|
|Wide Single Line Text|Yes|Yes|Yes|Yes|Yes|Yes|
|Yes / No|Yes|Yes|Yes|Yes|Yes|Yes|

**Parent Topic:**[Types of service catalog variables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/r_VariableTypes.md)

**Related topics**  


[Attachment]()

[Break]()

[Check box]()

[Container start, container split, and container end]()

[Date, Date and time, and Duration]()

[Email](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/service-catalog/email.md)

[HTML]()

[IP Address]()

[Label]()

[List collector]()

[Lookup multiple choice]()

[Lookup select box]()

[Custom and Custom with label]()

[Masked]()

[Multi-line text]()

[Multiple choice]()

[Numeric scale]()

[Reference]()

[Requested for]()

[Rich Text Label]()

[Select box]()

[Single-line text]()

[UI page]()

[URL]()

[Wide single-line text]()

[Yes/No]()