Survey Overview dashboard

reference australia Updated Sep 10, 2026 1 min read survey-overview-module.md

The Survey Overview dashboard displays various survey reports, such as Surveys by Metric Type and State.

Report	Table
Assignment Group Customer Satisfaction 90 Day Average	Metric Results [asmt_metric_result]
Service Desk Survey 'Timely Response' 90 Days	Metric Results [asmt_metric_result]
Surveys by Metric Type and State	Assessment Instances [asmt_assessment_instance]
Service Desk Survey 'Overall Experience' 60 Days	Metric Results [asmt_metric_result]
Service Desk Survey 'Tech Courteous' 90 Days	Metric Results [asmt_metric_result]
Service Desk Survey 'First Call Resolve' 60 Days	Metric Results [asmt_metric_result]
Service Desk Survey 'Tech Competence' 60 Days	Metric Results [asmt_metric_result]

[Omitted image "survey-overview-dashboard.png"] Alt text: Various survey reports that appear on the Survey Overview dashboard.

Parent Topic:Surveys reference

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---
title: Survey Overview dashboard
description: The Survey Overview dashboard displays various survey reports, such as Surveys by Metric Type and State.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/survey-overview-module.html
release: australia
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Surveys reference, Surveys, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Survey Overview dashboard

The Survey Overview dashboard displays various survey reports, such as Surveys by Metric Type and State.

|Report|Table|
|------|-----|
|Assignment Group Customer Satisfaction 90 Day Average|Metric Results \[asmt\_metric\_result\]|
|Service Desk Survey 'Timely Response' 90 Days|Metric Results \[asmt\_metric\_result\]|
|Surveys by Metric Type and State|Assessment Instances \[asmt\_assessment\_instance\]|
|Service Desk Survey 'Overall Experience' 60 Days|Metric Results \[asmt\_metric\_result\]|
|Service Desk Survey 'Tech Courteous' 90 Days|Metric Results \[asmt\_metric\_result\]|
|Service Desk Survey 'First Call Resolve' 60 Days|Metric Results \[asmt\_metric\_result\]|
|Service Desk Survey 'Tech Competence' 60 Days|Metric Results \[asmt\_metric\_result\]|

\[Omitted image "survey-overview-dashboard.png"\] Alt text: Various survey reports that appear on the Survey Overview dashboard.

**Parent Topic:**[Surveys reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/survey-reference.md)