Allow recipients to retake a survey

---
title: Allow recipients to retake a survey
description: You can configure a survey to allow recipients to resubmit their answers as many times as they like, up to the survey's due date.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/t\_AllowRecipientsToRetakeASurvey.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Survey users and groups, Survey administration, Use surveys, Surveys, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Allow recipients to retake a survey

You can configure a survey to allow recipients to resubmit their answers as many times as they like, up to the survey's due date.

## Before you begin

Configure the Survey Definition form to display the **Allow retake** field. For more information, see

Configure the form.

Role required: admin or survey\_admin

## About this task

Results are not calculated for the survey until the configured duration has elapsed. The card in the user's queue remains visible until the due date of the survey, and a button is displayed to allow retakes.

## Procedure

1.  Navigate to **All** > **Surveys** > **View Surveys**.

2.  Select a survey from the list.

3.  Select the **Allow retake** check box.

4.  Click **Update**.


**Parent Topic:**[Survey users and groups](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/c_SurveyUsersAndGroups.md)

**Related topics**  


[Create a survey user group]()

[Select recipients for a survey in the Survey Designer]()

[Designate a survey user]()

[Designate or remove multiple survey users at one time]()