Configure a trigger condition for a survey

---
title: Configure a trigger condition for a survey
description: Configure trigger conditions to specify when to send a particular survey and the persons to send it to.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/t\_CreateATriggerCondition.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Survey trigger conditions, Survey administration, Use surveys, Surveys, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---

# Configure a trigger condition for a survey

Configure trigger conditions to specify when to send a particular survey and the persons to send it to.

## Before you begin

Role required: admin or survey\_admin or survey\_creator

## Procedure

1.  Navigate to **All** > **Survey** > **Administration** > **Trigger Conditions**.

2.  Click **New**.

    **Note:** Do not specify particular users for a triggered survey because only the specified users are allowed to take the survey.

3.  On the Trigger Condition form, fill in the fields.

    For a description of the field values, see [Trigger Condition form for surveys](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/trigger-condition-form.md).

    You can also create a trigger condition directly from the survey creator. If you select **Certain users can take this survey, based on conditions** in the Survey User Access section, the Trigger Condition form opens automatically when you click **Save as Draft** or **Publish**.


## Example

\[Omitted image "SurveyTriggerConditionForm.png"\] Alt text: Survey Trigger Condition form

**Parent Topic:**[Survey trigger conditions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/c_TriggerConditions.md)

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