Customize the appearance of a survey
As an assessment and survey administrator, set properties to customize the color of various elements on the questionnaires.
Before you begin
Role required: survey_admin or admin
About this task
For color properties, enter either an HTML color name or hexadecimal (hex) value. For hex values, the # character is required. Values aren't case-sensitive.
For example, if all the following formats are valid: LightGray, lightgray, and #D3D3D3, a preview of the color appears next to the field.
The customizations that you make apply to all assessments and surveys.
Procedure
-
Navigate to either of the following modules.
- Assessments > Admin > Assessment Properties
- Survey > Administration > Properties For a description of the properties, see .
-
On the Properties page, edit the properties as needed.
Refer to the following screenshot to see which parts of the assessment questionnaires are controlled by the properties.
Note: You can customize the Caption font color, Caption background color, and Question header background color only if Next Experience is turned off.
[Omitted image "AssessmentColorProperties.png"] Alt text: Assessment color properties
-
Click Save.
Clear the browser's cache to see updates.
Parent Topic:Survey administration
Related topics
Create a survey designer template question
Sentiment analysis for surveys
---
title: Customize the appearance of a survey
description: As an assessment and survey administrator, set properties to customize the color of various elements on the questionnaires.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/t\_CustomizingAppearance.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Survey administration, Use surveys, Surveys, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---
# Customize the appearance of a survey
As an assessment and survey administrator, set properties to customize the color of various elements on the questionnaires.
## Before you begin
Role required: survey\_admin or admin
## About this task
For color properties, enter either an HTML color name or hexadecimal \(hex\) value. For hex values, the `#` character is required. Values aren't case-sensitive.
For example, if all the following formats are valid: `LightGray`, `lightgray`, and `#D3D3D3`, a preview of the color appears next to the field.
The customizations that you make apply to all assessments and surveys.
## Procedure
1. Navigate to either of the following modules.
- **Assessments** > **Admin** > **Assessment Properties**
- **Survey** > **Administration** > **Properties**
For a description of the properties, see .
2. On the Properties page, edit the properties as needed.
Refer to the following screenshot to see which parts of the assessment questionnaires are controlled by the properties.
**Note:** You can customize the **Caption font color**, **Caption background color**, and **Question header background color** only if Next Experience is turned off.
\[Omitted image "AssessmentColorProperties.png"\] Alt text: Assessment color properties
3. Click **Save**.
Clear the browser's cache to see updates.
**Parent Topic:**[Survey administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/r_SurveyAdminTasks.md)
**Related topics**
[View survey reports]()
[Survey designer]()
[View a survey instance]()
[Survey users and groups]()
[Copy a survey]()
[Publish a survey]()
[Survey definitions]()
[Create a survey designer template question]()
[Survey questions]()
[Survey trigger conditions]()
[Survey distribution]()
[Outlook Actionable Messages]()
[Sentiment analysis for surveys]()
[Surveys in Service Portal and the Now Mobile app]()
[Surveys in ITSM Virtual Agent]()
[Legacy survey migration]()
| title | Customize the appearance of a survey |
| description | As an assessment and survey administrator, set properties to customize the color of various elements on the questionnaires. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/t\_CustomizingAppearance.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Survey administrationUse surveysSurveysAssessments and SurveysExploring Service AdministrationService AdministrationManage service capabilitiesExtend ServiceNow AI Platform capabilities |