Publish a survey
You must publish a survey to enable people to receive and complete survey instances.
Before you begin
Role required: admin or survey_admin, survey_creator
Note: Users with the survey_creator role can publish a survey only if they own the survey. If they do not own the survey, they cannot publish it.
About this task
The State field on the Survey Definition form indicates whether the survey is in the Draft or Published state.
Note: You cannot return a survey to the Draft state after it has been published. You do have the option to deactivate a survey by clearing the Active check box.
Procedure
-
Navigate to Survey View Surveys and select a survey to publish.
-
Click Publish.
When you publish a survey, the system generates survey instances for any associated survey users. You can assign the survey to other users manually.
- Publish a survey in the Survey Designer
You must save changes to a survey before you can publish it to the specified recipients or groups.
Parent Topic:Survey administration
Related topics
Customize the appearance of a survey
Create a survey designer template question
Sentiment analysis for surveys
---
title: Publish a survey
description: You must publish a survey to enable people to receive and complete survey instances.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/t\_PublishASurvey.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 3
breadcrumb: [Survey administration, Use surveys, Surveys, Assessments and Surveys, Exploring Service Administration, Service Administration, Manage service capabilities, Extend ServiceNow AI Platform capabilities]
---
# Publish a survey
You must publish a survey to enable people to receive and complete survey instances.
## Before you begin
Role required: admin or survey\_admin, survey\_creator
**Note:** Users with the survey\_creator role can publish a survey only if they own the survey. If they do not own the survey, they cannot publish it.
## About this task
The **State** field on the Survey Definition form indicates whether the survey is in the **Draft** or **Published** state.
**Note:** You cannot return a survey to the **Draft** state after it has been published. You do have the option to deactivate a survey by clearing the **Active** check box.
## Procedure
1. Navigate to **Survey** **View Surveys** and select a survey to publish.
2. Click **Publish**.
When you publish a survey, the system generates survey instances for any associated survey users. You can [assign](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/t_SendSurveyInvitationsToUsers.md) the survey to other users manually.
- **[Publish a survey in the Survey Designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/t_PublishASurveyInSurveyDesigner.md)**
You must save changes to a survey before you can publish it to the specified recipients or groups.
**Parent Topic:**[Survey administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/r_SurveyAdminTasks.md)
**Related topics**
[View survey reports]()
[Survey designer]()
[View a survey instance]()
[Survey users and groups]()
[Copy a survey]()
[Customize the appearance of a survey]()
[Survey definitions]()
[Create a survey designer template question]()
[Survey questions]()
[Survey trigger conditions]()
[Survey distribution]()
[Outlook Actionable Messages]()
[Sentiment analysis for surveys]()
[Surveys in Service Portal and the Now Mobile app]()
[Surveys in ITSM Virtual Agent]()
[Legacy survey migration]()
| title | Publish a survey |
| description | You must publish a survey to enable people to receive and complete survey instances. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/t\_PublishASurvey.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 3 |
| breadcrumb | Survey administrationUse surveysSurveysAssessments and SurveysExploring Service AdministrationService AdministrationManage service capabilitiesExtend ServiceNow AI Platform capabilities |