View the results for a survey

task australia Updated Sep 10, 2026 1 min read t_ViewResultsForASpecificSurvey.md
Raw file servicenow.com

You can view the responses for one survey definition. Survey results are stored on the Metric Result [asmt_metric_result] table.

Before you begin

Role required: survey_admin or survey_reader

Procedure

  1. Navigate to All > Survey > View Surveys.

  2. Open a survey definition.

  3. Under Related Links, select View Responses to view information regarding each user's response.

    The results are grouped by metric, which is what questions are called in assessments.

  4. Under Related Links, select View Scorecard review the compiled data of all responses represented in pie charts.

    For detailed information, see View a survey scorecard.

  5. Open a metric result to view more detail.

    The metric result contains the user's response and calculated values of interest to advanced survey administrators. Because the Metric Result table is also used by the assessment feature, many field names aren’t clear in the context of surveys.

    [Omitted image "AssessmentMetricResults.png"] Alt text: Metric result

    For a description of the field values, see .

Parent Topic:Survey responses and results

Related topics

View results for all surveys

View a survey scorecard

Export a quiz scorecard as an image

Request translations for surveys

Edit translations for surveys

Survey responses in a database view

Search documentation
Search document titles and file paths on the australia branch