Task Communications Management

---
title: Task Communications Management
description: Task Communications Management \(TCM\) provides a framework for defining and managing a communication process for any entity that extends the task table.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/task-communications-management/tcm-landing-page.html
release: australia
product: Task Communications Management
classification: task-communications-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [ServiceNow AI Platform Additional Capabilities, Extend ServiceNow AI Platform capabilities]
---

# Task Communications Management

Task Communications Management \(TCM\) provides a framework for defining and managing a communication process for any entity that extends the task table.

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Explore

-   [Task Communications Management process](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/task-communications-management/task-communications-management.md)
-   Slack Communication

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Set up [Activate Task Communications Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/task-communications-management/activate-tcm-plugin.md)

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Administer[Working with Task Communications Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/task-communications-management/working-with-tcm.md)

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Develop-   [Developer training](https://developer.servicenow.com/app.do#!/training/landing)
-   [Developer documentation](https://developer.servicenow.com/app.do#!/documentation)

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Troubleshoot and get help-   [Ask or answer questions in the Incident Management community](https://community.servicenow.com/community/it-service-management/content?filterID=contentstatus%5Bpublished%5D%7Ecategory%5Bincident-management%5D)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)

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