Address items that requires attention
Learn how to review and manage items that need your attention, such as expiring articles, flagged content, and feedback tasks.
About this task
The Requires Attention section helps you quickly identify and act on items that need review. This section includes articles nearing expiration, flagged content, and feedback tasks assigned to you.
Before you begin
Role required: admin
Procedure
-
Navigate to All > Knowledge > Requires Attention.
-
Review the sections under Requires Attention, and select the feature that suits your interest from the following list:
- Select My Approvals to view articles that are assigned to you for your approval.
- Select My Pending Group Requests to view if a request is opened by a logged-in user is not completed or closed.
- Select My Feedback Tasks to view feedback tasks assigned to you.
- Select My Article Checklist to view the article checklist. Here the logged-in user should be a reviewer, and state shouldn’t be already submitted.
- Select My Flagged to view the articles that you flagged for review.
- Select Articles expiring in 90 days to view the articles that are assigned to the logged-in user that expire soon.
- Select My Translation Requests to view that any translation requests assigned to the logged-in user and are open
-
Select View all to see the complete list of items.
-
Open an item link, like from the list of My Feedback Tasks, to view details and select desired action on the items.
Result
You can track and resolve to pending tasks efficiently from the Requires Attention section.
Related topics
---
title: Address items that requires attention
description: Learn how to review and manage items that need your attention, such as expiring articles, flagged content, and feedback tasks.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/servicenow-platform/using-requires-attention.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
keywords: [Requires Attention, knowledge management, Feedback Tasks, Flagged Articles]
breadcrumb: [Using Knowledge Center, Knowledge Center, Manage content capabilities, Extend ServiceNow AI Platform capabilities]
---
# Address items that requires attention
Learn how to review and manage items that need your attention, such as expiring articles, flagged content, and feedback tasks.
## About this task
The **Requires Attention** section helps you quickly identify and act on items that need review. This section includes articles nearing expiration, flagged content, and feedback tasks assigned to you.
## Before you begin
Role required: admin
## Procedure
1. Navigate to **All** > **Knowledge** > **Requires Attention**.
2. Review the sections under **Requires Attention**, and select the feature that suits your interest from the following list:
- Select **My Approvals** to view articles that are assigned to you for your approval.
- Select **My Pending Group Requests** to view if a request is opened by a logged-in user is not completed or closed.
- Select **My Feedback Tasks** to view feedback tasks assigned to you.
- Select **My Article Checklist** to view the article checklist. Here the logged-in user should be a reviewer, and state shouldn’t be already submitted.
- Select **My Flagged** to view the articles that you flagged for review.
- Select **Articles expiring in 90 days** to view the articles that are assigned to the logged-in user that expire soon.
- Select **My Translation Requests** to view that any translation requests assigned to the logged-in user and are open
3. Select **View all** to see the complete list of items.
4. Open an item link, like from the list of **My Feedback Tasks**, to view details and select desired action on the items.
## Result
You can track and resolve to pending tasks efficiently from the **Requires Attention** section.
**Related topics**
[Requires attention](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown)
| title | Address items that requires attention |
| description | Learn how to review and manage items that need your attention, such as expiring articles, flagged content, and feedback tasks. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/servicenow-platform/using-requires-attention.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| keywords | Requires Attentionknowledge managementFeedback TasksFlagged Articles |
| breadcrumb | Using Knowledge CenterKnowledge CenterManage content capabilitiesExtend ServiceNow AI Platform capabilities |