Access the Image to task plan template AI agent

task australia Updated Sep 22, 2026 1 min read access-image-to-task-plan-template-ai-agent-somt.md

Access the ServiceNow Otto for Sales CRM for Telecommunications Image to task plan template AI agent in AI Agent Studio.

Before you begin

Role required: sn_task_plan.admin and sn_prd_pm.product_catalog_admin

About this task

Open the AI agent to review its configuration, make sure that it's active, or clone it so that you can customize it. For details on customizing the agent, see Duplicate an agentic workflow.

Procedure

Navigate to All > AI Agent Studio > Create and manage.
Select Image to task plan template AI agent.

This AI agent is used in the Design Telecom Order Fulfilment Template agentic workflow.

The guided setup opens, with the Define key requirements, Define security controls, Add triggers, and Select channels and status pages.
On the Select channels and status page, make sure that Active is turned on.

The AI agent runs only when it's active.

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---
title: Access the Image to task plan template AI agent
description: Access the ServiceNow Otto for Sales CRM for Telecommunications Image to task plan template AI agent in AI Agent Studio.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/telecom-media-technology/access-image-to-task-plan-template-ai-agent-somt.html
release: australia
topic_type: task
last_updated: "2026-09-22"
reading_time_minutes: 1
breadcrumb: [Image to task plan template AI agent, Standalone AI agents, Use agentic workflows, Use, Sales Customer Relationship Management for Telecommunications, Telecommunications, Media, and Technology \(TMT\)]
---

# Access the Image to task plan template AI agent

Access the ServiceNow Otto for Sales CRM for Telecommunications Image to task plan template AI agent in AI Agent Studio.

## Before you begin

Role required: sn\_task\_plan.admin and sn\_prd\_pm.product\_catalog\_admin

## About this task

Open the AI agent to review its configuration, make sure that it's active, or clone it so that you can customize it. For details on customizing the agent, see [Duplicate an agentic workflow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/clone-aia-usecase.md).

## Procedure

1. Navigate to **All** &gt; **AI Agent Studio** &gt; **Create and manage**.

2. Select **Image to task plan template AI agent**.

This AI agent is used in the Design Telecom Order Fulfilment Template agentic workflow.

The guided setup opens, with the **Define key requirements**, **Define security controls**, **Add triggers**, and **Select channels and status** pages.

3. On the **Select channels and status** page, make sure that **Active** is turned on.

The AI agent runs only when it's active.

**Related topics**

[Test the Image to task plan template AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-media-technology/test-image-to-task-plan-template-ai-agent-somt.md)