Contact card

---
title: Contact card
description: The contact card displays the primary customer identification information for the account, consumer, or contact.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/telecom-media-technology/c360-contact-card.html
release: australia
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Home page, Use, Telecommunications Customer 360, Telecommunications, Media, and Technology \(TMT\)]
---

# Contact card

The contact card displays the primary customer identification information for the account, consumer, or contact.

The contact card displays the following for each context:

-   Avatar: An optional image configured when the card was setup.
-   Interactions badge: A count of the recent interactions gathered from the Interaction history table.
-   Contact information: Includes personal information like Mobile phone, Phone, Email, Street, City, and State/Province.

Use the Edit icon to modify any information on the card and select **Save** to save and update the card.

**Note:** The Edit option is available only for users with the `sn_customerservice_manager` role.

You can configure variables such as tables, display fields, and query conditions. See [Configure the contact card variables](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-media-technology/c360-configure-contact-card.md) for details.

**Parent Topic:**[Telecommunications Customer 360 home page](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-media-technology/c360-home-page.md)