Configure ServiceNow Otto for TMT
concept australia Updated Sep 24, 2026 1 min read configure-servicenow-otto-cspm.md
Configure the ServiceNow Otto for TMT application so that your agents can use the generative AI skills in CRM Workspace and in Core UI for service problem case.
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--- title: Configure ServiceNow Otto for TMT description: Configure the ServiceNow Otto for TMT application so that your agents can use the generative AI skills in CRM Workspace and in Core UI for service problem case. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/telecom-media-technology/configure-servicenow-otto-cspm.html release: australia topic_type: concept last_updated: "2026-09-24" reading_time_minutes: 1 breadcrumb: [Configure, Customer Service Problem Management, Telecommunications, Media, and Technology \(TMT\)] --- # Configure ServiceNow Otto for TMT Configure the ServiceNow Otto for TMT application so that your agents can use the generative AI skills in CRM Workspace and in Core UI for service problem case.
| title | Configure ServiceNow Otto for TMT |
| description | Configure the ServiceNow Otto for TMT application so that your agents can use the generative AI skills in CRM Workspace and in Core UI for service problem case. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/telecom-media-technology/configure-servicenow-otto-cspm.html |
| release | australia |
| topic_type | concept |
| last_updated | 2026-09-24 |
| reading_time_minutes | 1 |
| breadcrumb | ConfigureCustomer Service Problem ManagementTelecommunicationsMediaand Technology \(TMT\) |