Configure the task plan template
Configure the task plan template to add conditions to a template item that determines when a template item is applicable for domain orders.
Before you begin
Before you add filter condition, make sure that the task template target record is domain order.
Role required: admin
Procedure
-
Navigate to All > Task Plan Templates > All Task Plan Templates.
-
Open the record.
Use this field to add the conditions for the template item. Each condition contains a field, operator, and value(s).
-
Select Add Filter Condition.
-
Add these conditions:
Fields Conditions Choose Field Select Specification. oper is Value Select the specification from the list of records for domain order. [Omitted image "task-plan-condition.png"] Alt text: task plan template.
-
Select +New condition set to add a new condition.
Add these conditions:
-
|
Fields |
Conditons |
|---|---|
|
Choose Field |
Select Action from the list. |
|
oper |
is |
|
Value |
Select one of these values from the drop-down list:- Add
|
---
title: Configure the task plan template
description: Configure the task plan template to add conditions to a template item that determines when a template item is applicable for domain orders.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/telecom-media-technology/configure-task-plan-template.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Task plan template, Configure, Sales Customer Relationship Management for Telecommunications, Telecommunications, Media, and Technology \(TMT\)]
---
# Configure the task plan template
Configure the task plan template to add conditions to a template item that determines when a template item is applicable for domain orders.
## Before you begin
Before you add filter condition, make sure that the task template target record is domain order.
Role required: admin
## Procedure
1. Navigate to **All** > **Task Plan Templates** > **All Task Plan Templates**.
2. Open the record.
Use this field to add the conditions for the template item. Each condition contains a field, operator, and value\(s\).
3. Select **Add Filter Condition**.
- Add these conditions:
|Fields|Conditions|
|------|----------|
|Choose Field|Select **Specification**.|
|oper|is|
|Value|Select the specification from the list of records for domain order.|
\[Omitted image "task-plan-condition.png"\] Alt text: task plan template.
- Select **+New condition set** to add a new condition.
Add these conditions:
<table id="table_mzl_rzk_m3c"><thead><tr><th>
Fields
</th><th>
Conditons
</th></tr></thead><tbody><tr><td>
Choose Field
</td><td>
Select **Action** from the list.
</td></tr><tr><td>
oper
</td><td>
is
</td></tr><tr><td>
Value
</td><td>
Select one of these values from the drop-down list:- Add
- Change
- Disconnect
- Cancel
- Suspend
- Resume
</td></tr></tbody>
</table> - Select **x** to remove a condition.
- Select **Set** to save the conditions and close the pop-up window.
4. Select **Update**.
| title | Configure the task plan template |
| description | Configure the task plan template to add conditions to a template item that determines when a template item is applicable for domain orders. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/telecom-media-technology/configure-task-plan-template.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Task plan templateConfigureSales Customer Relationship Management for TelecommunicationsTelecommunicationsMediaand Technology \(TMT\) |