Create a product catalog

task australia Updated Sep 10, 2026 1 min read create-product-catalog-somt.md
Raw file servicenow.com

Create a product catalog to add your product offerings. As a provider, you can use the product catalog to define how you want to sell products to your customers.

Before you begin

Role required: sn_prd_pm.product_catalog_manager

About this task

The product catalog that the product offering is associated with appears in the form of a category in the service catalog on the customer's self-service portal. It groups similar product offerings that are targeted for a market or customer segment. A product offering is set to a catalog item in this category.

Procedure

  1. Navigate to All > Product Catalog > Offerings > Product Offering Catalogs.

  2. Select New.

  3. On the form, fill in the fields.

    Field Description
    Number ID of the product catalog.
    Name Name of the product catalog.
    Description Description of the product catalog.
  4. Select Submit.

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