Create a test definition

task australia Updated Sep 10, 2026 1 min read create-test-specification.md
Raw file servicenow.com

Create a test definition to define tests that can help troubleshoot a problem encountered by a particular type of service or product model. For example, use a speed test to troubleshoot the internet-related issues.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Service Test Management > Test Definitions > All.

  2. Select New.

  3. On the form, fill in the fields.

    For more information about the fields, see Service Test Definition form fields.

  4. Select Submit.

Result

The system creates a test definition record and sets its state to Draft. While the test definition is in the Draft state, you can edit it and its related records.

What to do next

Define the values that the test captures. For more information, see Define test measure definitions for a service test.

Related topics

Test definitions in Service Test Management

Search documentation
Search document titles and file paths on the australia branch