Configure the graph questionnaire ServiceNow Otto for Telecommunications, Media, and Technology \(TMT\)

---
title: Configure the graph questionnaire ServiceNow Otto for Telecommunications, Media, and Technology \(TMT\)
description: Configure the graph questionnaire to add or modify the new queries to retrieve the knowledge graph data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/telecom-media-technology/now-assist-configure-graph-questionnaire.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Agentic workflows, Configure, Customer Service Problem Management, Telecommunications, Media, and Technology \(TMT\)]
---

# Configure the graph questionnaire ServiceNow Otto for Telecommunications, Media, and Technology \(TMT\)

Configure the graph questionnaire to add or modify the new queries to retrieve the knowledge graph data.

## Before you begin

Role required: Admin

## Procedure

1.  Type `sn_nowassist_skill_config_var.LIST` in the **All** search filter and select Enter.

2.  Search for `Queries` in the **Column name**.

3.  Open the record.

4.  Select **here** if you see the notice that says:

    This record is in the ServiceNow Otto for Telecommunications, Media, and Technology \(TMT\) application, but Global is the current application. To edit this record, click **here**.

5.  Clear the **Read only** field.