Remove an equipment or shelf from a rack or cabinet

task australia Updated Sep 10, 2026 1 min read remove-equipment-shelf-rack-cabinet.md

Remove an equipment or shelf from a rack or cabinet using design and assign function in the Telecommunications Network Inventory application. By removing the equipment from rack, you can fulfill a customer order request.

Before you begin

Role required: sn_ni_core.inventory_agent

Procedure

Navigate to Workspaces > Network Inventory Workspace.
Select the list icon ([Omitted image "ni-workspace-list-icon.png"] Alt text: List icon), and then go to Changes > All.
Select the New button.
Select Remove Equipment/Shelf from Rack/Cabinet.
Select Next.

A change request is created.
On the Details tab, fill in the fields.

For a description of the field values, see Change request and change task forms.
Select Save.

A change task is created.
Open the change task.
On the Task Attributes tab, fill in the fields.

Field	Description
Network Site	Network site or data center that contains the equipment or shelf that you want to remove.Note: The list only displays the sites that have a rack in it.
Rack/Cabinet	Rack or cabinet name for the equipment that you want to remove.
Equipment/Shelf	Equipment or shelf that you want to remove from the selected rack or cabinet.

10. Select **Submit**.

Parent Topic:Instantiating your network inventory by using design and assign

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---
title: Remove an equipment or shelf from a rack or cabinet
description: Remove an equipment or shelf from a rack or cabinet using design and assign function in the Telecommunications Network Inventory application. By removing the equipment from rack, you can fulfill a customer order request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/telecom-network-inventory/telecommunications-network-inventory/remove-equipment-shelf-rack-cabinet.html
release: australia
product: Telecommunications Network Inventory
classification: telecommunications-network-inventory
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using Design &amp; Assign Network, Use, Telecommunications Network Inventory]
---

# Remove an equipment or shelf from a rack or cabinet

Remove an equipment or shelf from a rack or cabinet using design and assign function in the Telecommunications Network Inventory application. By removing the equipment from rack, you can fulfill a customer order request.

## Before you begin

Role required: sn\_ni\_core.inventory\_agent

## Procedure

1.  Navigate to **Workspaces** &gt; **Network Inventory Workspace**.

2.  Select the list icon \(\[Omitted image "ni-workspace-list-icon.png"\] Alt text: List icon\), and then go to **Changes** &gt; **All**.

3.  Select the **New** button.

4.  Select **Remove Equipment/Shelf from Rack/Cabinet**.

5.  Select **Next**.

    A change request is created.

6.  On the **Details** tab, fill in the fields.

    For a description of the field values, see [Change request and change task forms](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-network-inventory/telecommunications-network-inventory/change_request_forms.md).

7.  Select **Save**.

    A change task is created.

8.  Open the change task.

9.  On the **Task Attributes** tab, fill in the fields.

<table id="table_jcg_rhy_3dc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Network Site

</td><td>

Network site or data center that contains the equipment or shelf that you want to remove.**Note:** The list only displays the sites that have a rack in it.

</td></tr><tr><td>

Rack/Cabinet

</td><td>

Rack or cabinet name for the equipment that you want to remove.

</td></tr><tr><td>

Equipment/Shelf

</td><td>

Equipment or shelf that you want to remove from the selected rack or cabinet.

</td></tr></tbody>
</table>10. Select **Submit**.


**Parent Topic:**[Instantiating your network inventory by using design and assign](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-network-inventory/telecommunications-network-inventory/instantiate-asset-using-template-relationship-model.md)