ServiceNow Otto agentic workflows

---
title: ServiceNow Otto agentic workflows
description: Telecommunications Network Inventory agentic workflows find racks that can accommodate the capacity requirements of a data center infrastructure allocation change request.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/telecom-network-inventory/telecommunications-network-inventory/servicenow-otto-agentic-workflows.html
release: australia
product: Telecommunications Network Inventory
classification: telecommunications-network-inventory
topic_type: concept
last_updated: "2026-11-06"
reading_time_minutes: 1
breadcrumb: [AI in Telecommunication Network Inventory, Explore, Telecommunications Network Inventory]
---

# ServiceNow Otto agentic workflows

Telecommunications Network Inventory agentic workflows find racks that can accommodate the capacity requirements of a data center infrastructure allocation change request.

The following agentic workflow is available for Telecommunications Network Inventory.

-   **Rack allocation**

    Finds racks that can accommodate the capacity requirement of a change request, based on physical and logical constraints and your placement policies, and creates Affected CI records. See [Data center infra allocation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-network-inventory/telecommunications-network-inventory/data-center-rack-allocation.md).