Use an attribute pack in the CI record
task australia Updated Sep 10, 2026 1 min read use-telecommunication-network-inventry-pack.md
Use an attribute pack to capture the attributes that you define for a configuration item (CI) record in the Telecommunications Network Inventory application.
Before you begin
Role required: sn_ni_core.inventory_agent
Procedure
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Navigate to Workspaces > Network Inventory Workspace.
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Select the list icon ([Omitted image "ni-workspace-list-icon.png"] Alt text: List icon.), and then open a new inventory class.
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Select New.
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Select Add Packs.
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Select Submit.
Result
The attribute pack tables are added on the Packs tab.
What to do next
You can update the fields in the pack table that you’ve added. To learn more, see Review and update a pack for a CI record.
Parent Topic:Attribute pack for CI records
Related topics
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--- title: Use an attribute pack in the CI record description: Use an attribute pack to capture the attributes that you define for a configuration item \(CI\) record in the Telecommunications Network Inventory application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/telecom-network-inventory/telecommunications-network-inventory/use-telecommunication-network-inventry-pack.html release: australia product: Telecommunications Network Inventory classification: telecommunications-network-inventory topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Attribute pack for CI records, Use, Telecommunications Network Inventory] --- # Use an attribute pack in the CI record Use an attribute pack to capture the attributes that you define for a configuration item \(CI\) record in the Telecommunications Network Inventory application. ## Before you begin Role required: sn\_ni\_core.inventory\_agent ## Procedure 1. Navigate to **Workspaces** > **Network Inventory Workspace**. 2. Select the list icon \(\[Omitted image "ni-workspace-list-icon.png"\] Alt text: List icon.\), and then open a new inventory class. 3. Select **New**. 4. Select **Add Packs**. 5. Select **Submit**. ## Result The attribute pack tables are added on the **Packs** tab. ## What to do next You can update the fields in the pack table that you’ve added. To learn more, see [Review and update a pack for a CI record](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-network-inventory/telecommunications-network-inventory/review-update-pack-table.md). **Parent Topic:**[Attribute pack for CI records](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-network-inventory/telecommunications-network-inventory/using-pack-table-ci-record.md) **Related topics** [Review and update a pack for a CI record]()
| title | Use an attribute pack in the CI record |
| description | Use an attribute pack to capture the attributes that you define for a configuration item \(CI\) record in the Telecommunications Network Inventory application. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/telecom-network-inventory/telecommunications-network-inventory/use-telecommunication-network-inventry-pack.html |
| release | australia |
| product | Telecommunications Network Inventory |
| classification | telecommunications-network-inventory |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Attribute pack for CI recordsUseTelecommunications Network Inventory |