MPN health status rule reference

reference australia Updated Sep 10, 2026 2 min read mpn-rag-status-rule-reference.md

Default rule set (version 0.0.11) for calculating health status for MPN radio and core server components, including error codes.

Rule structure

Rules are organized by component type. Health status uses a RAG (Red, Amber, Green) indicator system. For radio and core server components, each condition is a simple field-and-value match tied to an error code. A green result requires all conditions in the component's green rule to match simultaneously. If no rule matches, the status is unknown.

Default rules for radio components

Health status	Field	Value	Error code
Red	`alarm_status`	MAJOR	EC2002
Red	`alarm_status`	CRITICAL	EC2003
Red	`operational_status`	DISABLED	EC2004
Red	`operational_status`	NOT_AVAILABLE	EC2001
Red	`cell_status`	INACTIVE	EC2005
Red	`cell_status`	NOT_AVAILABLE	EC2006
Red	`mme_status`	DISCONNECTED	EC2001
Red	`mme_status`	NOT_AVAILABLE	EC2001
Red	`ap_connection_status`	DISCONNECTED	EC2001
Red	`ap_connection_status`	NOT_AVAILABLE	EC2001
Amber	`alarm_status`	MINOR	EC2101
Amber	`alarm_status`	INDETERMINATE	EC2102
Amber	`alarm_status`	WARNING	EC2103
Amber	`operational_status`	UNKNOWN	EC2104
Amber	`cell_status`	UNKNOWN	EC2105
Amber	`cell_status`	PARTIALLY_ACTIVE	EC2106
Amber	`mme_status`	UNKNOWN	EC2107
Amber	`ap_connection_status`	UNKNOWN	EC2107
Green	`alarm_status AND operational_status AND cell_status`	NORMAL, ENABLED, ACTIVE (all three required)	—
Unknown	(no rule matched)	—	EC2108

Default rules for core server components

Health status	Field	Value	Error code
Red	`edge_connection`	EDGE_CONN_STATUS_UNAVAILABLE	EC3001
Red	`edge_connection`	OFFLINE	EC3002
Green	`edge_connection`	ONLINE	—
Unknown	(no rule matched)	—	EC3101

Default health rules for network-level aggregation

Health status	Condition	Error code
Red	All radio components are red	EC1001
Red	All core server components are red	EC1002
Amber	Not all radio components are green	EC1101
Amber	Not all core server components are green	EC1102
Green	All radio and core server components are green	—
Unknown	(no rule matched)	EC1103

Parent Topic:Telecommunications Service Operations Management reference

Related topics

Mobile private network health status

MPN Formula Engine processing

Keywords RAG statuserror codesreferenceMPN

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---
title: MPN health status rule reference
description: Default rule set \(version 0.0.11\) for calculating health status for MPN radio and core server components, including error codes.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/telecom-service-ops/telecommunications-service-operations-management/mpn-rag-status-rule-reference.html
release: australia
product: Telecommunications Service Operations Management
classification: telecommunications-service-operations-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 2
keywords: [RAG status, error codes, reference, MPN]
breadcrumb: [Reference, Telecommunications Service Operations Management]
---

# MPN health status rule reference

Default rule set \(version 0.0.11\) for calculating health status for MPN radio and core server components, including error codes.

## Rule structure

Rules are organized by component type. Health status uses a RAG \(Red, Amber, Green\) indicator system. For radio and core server components, each condition is a simple field-and-value match tied to an error code. A green result requires all conditions in the component's green rule to match simultaneously. If no rule matches, the status is unknown.

## Default rules for radio components

|Health status|Field|Value|Error code|
|-------------|-----|-----|----------|
|Red|`alarm_status`|MAJOR|EC2002|
|Red|`alarm_status`|CRITICAL|EC2003|
|Red|`operational_status`|DISABLED|EC2004|
|Red|`operational_status`|NOT\_AVAILABLE|EC2001|
|Red|`cell_status`|INACTIVE|EC2005|
|Red|`cell_status`|NOT\_AVAILABLE|EC2006|
|Red|`mme_status`|DISCONNECTED|EC2001|
|Red|`mme_status`|NOT\_AVAILABLE|EC2001|
|Red|`ap_connection_status`|DISCONNECTED|EC2001|
|Red|`ap_connection_status`|NOT\_AVAILABLE|EC2001|
|Amber|`alarm_status`|MINOR|EC2101|
|Amber|`alarm_status`|INDETERMINATE|EC2102|
|Amber|`alarm_status`|WARNING|EC2103|
|Amber|`operational_status`|UNKNOWN|EC2104|
|Amber|`cell_status`|UNKNOWN|EC2105|
|Amber|`cell_status`|PARTIALLY\_ACTIVE|EC2106|
|Amber|`mme_status`|UNKNOWN|EC2107|
|Amber|`ap_connection_status`|UNKNOWN|EC2107|
|Green|`alarm_status AND operational_status AND cell_status`|NORMAL, ENABLED, ACTIVE \(all three required\)|—|
|Unknown|\(no rule matched\)|—|EC2108|

## Default rules for core server components

|Health status|Field|Value|Error code|
|-------------|-----|-----|----------|
|Red|`edge_connection`|EDGE\_CONN\_STATUS\_UNAVAILABLE|EC3001|
|Red|`edge_connection`|OFFLINE|EC3002|
|Green|`edge_connection`|ONLINE|—|
|Unknown|\(no rule matched\)|—|EC3101|

## Default health rules for network-level aggregation

|Health status|Condition|Error code|
|-------------|---------|----------|
|Red|All radio components are red|EC1001|
|Red|All core server components are red|EC1002|
|Amber|Not all radio components are green|EC1101|
|Amber|Not all core server components are green|EC1102|
|Green|All radio and core server components are green|—|
|Unknown|\(no rule matched\)|EC1103|

**Parent Topic:**[Telecommunications Service Operations Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-service-ops/telecommunications-service-operations-management/components-installed-with-tsom.md)

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[MPN Formula Engine processing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/telecom-service-ops/telecommunications-service-operations-management/nokia-mpn-formula-engine.md)