SD-WAN Alerts Dashboard

---
title: SD-WAN Alerts Dashboard
description: Monitor and analyze SD-WAN network alerts across customers and devices, with views for today's alerts, 30-day alert history, and alert trends over time.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/telecom-service-ops/telecommunications-service-operations-management/sd-wan-alerts-dashboard.html
release: australia
product: Telecommunications Service Operations Management
classification: telecommunications-service-operations-management
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Fault Management: Events and alerts, Telecom Assurance, Explore, Telecommunications Service Operations Management]
---

# SD-WAN Alerts Dashboard

Monitor and analyze SD-WAN network alerts across customers and devices, with views for today's alerts, 30-day alert history, and alert trends over time.

## Access the SD-WAN Alerts Dashboard

Access the SD-WAN Alerts Dashboard by navigating to **All** > **Platform Analytics > Dashboards** and searching for or selecting SD-WAN Alerts Dashboard. By default, the **Alert Summary** tab is selected.

## Alert Summary

The **Alert Summary** tab provides the capability to filter SD-WAN alert activity by severity, state, customer, or CI.

\[Omitted image "sd-wan-alert-dashboard.png"\] Alt text: SD-WAN Alert Summary tab

|Title|Type|Description|
|-----|----|-----------|
|All alerts created today|Bar chart|The number of alerts created today, grouped by CI|
|All alerts created the last 30 days|Bar chart|The number of alerts created in the last 30 days, grouped by CI|
|Alert Trends Over Time|Line graph|The trend of alert activity over time|

## Alert Categorization

The **Alert Categorization** tab displays SD-WAN alerts grouped by customer and severity.

\[Omitted image "Events-Dashboard.png"\] Alt text: SD-WAN Alert Categorization

|Title|Type|Description|
|-----|----|-----------|
|Alerts per Customer|Donut chart|Distribution of alerts grouped by customer|
|Alert Severity HeatMap|Heat map|Distribution of alerts by severity \(for example, Critical, Major, Minor, Warning, and Clear\) over time|