Notification configurations
concept australia Updated Sep 10, 2026 1 min read c_ConfiguringNotifications.md
All service categories start with a set of associated notifications, such as the notification when a task to fulfill a service request is assigned.
Notifications defined in the Service Creator > Template Notifications module are copied when a user creates a new service category.
Template notifications are distinct from the notifications for the Service Creator application itself, such as the notification when a new service category is approved or rejected. Notifications for the Service Creator application are defined in Service Creator > Notifications.
A system administrator can add and delete template notifications.
25 lines · 1.2 KB
--- title: Notification configurations description: All service categories start with a set of associated notifications, such as the notification when a task to fulfill a service request is assigned. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/build-workflows/service-creator/c\_ConfiguringNotifications.html release: australia product: Service Creator classification: service-creator topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Add a template notification, Manage a service, Service Creator, Build workflows] --- # Notification configurations All service categories start with a set of associated notifications, such as the notification when a task to fulfill a service request is assigned. Notifications defined in the **Service Creator** > **Template Notifications** module are copied when a user creates a new service category. Template notifications are distinct from the notifications for the Service Creator application itself, such as the notification when a new service category is approved or rejected. Notifications for the Service Creator application are defined in **Service Creator** > **Notifications**. A system administrator can add and delete template notifications.
| title | Notification configurations |
| description | All service categories start with a set of associated notifications, such as the notification when a task to fulfill a service request is assigned. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/build-workflows/service-creator/c\_ConfiguringNotifications.html |
| release | australia |
| product | Service Creator |
| classification | service-creator |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Add a template notificationManage a serviceService CreatorBuild workflows |