Add a template notification

task australia Updated Sep 10, 2026 1 min read t_AddingATemplateNotification.md
Raw file servicenow.com

Adding a template notification.

Before you begin

Role required: none.

Procedure

  1. Navigate to All > Service Creator > Template Notifications.

  2. Click New.

  3. In the Send when field, select Event is fired.

  4. In the Event name field, select ccrTemplate.

  5. Enter other notification details.

  6. Click Submit.

    The new template notification creates a notification for all service categories published after that point.

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