Global events
reference australia Updated Sep 10, 2026 1 min read r_GlobalEvents.md
Your instance has a global function called global_events() that triggers from a business rule when certain conditions occur.
This function triggers when your instance is:
- Inserting new records
- Updating existing records
- Adding comments to an existing record
- Assigning a record to a user
- Exceeding a record's inactive timer
For example, if you add the script global.events(current) to a business rule on the change_request table, the instance automatically configures the following events:
- change_request.inserted
- change_request.updated
- change_request.commented
- change_ request.assigned
- change_ request.inactive
Parent Topic:System events reference
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--- title: Global events description: Your instance has a global function called global\_events\(\) that triggers from a business rule when certain conditions occur. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/build-workflows/system-events/r\_GlobalEvents.html release: australia product: System Events classification: system-events topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [System events reference, System Events, Build workflows] --- # Global events Your instance has a global function called global\_events\(\) that triggers from a business rule when certain conditions occur. This function triggers when your instance is: - Inserting new records - Updating existing records - Adding comments to an existing record - Assigning a record to a user - Exceeding a record's inactive timer For example, if you add the script global.events\(current\) to a business rule on the `change_request` table, the instance automatically configures the following events: - change\_request.inserted - change\_request.updated - change\_request.commented - change\_ request.assigned - change\_ request.inactive **Parent Topic:**[System events reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/build-workflows/system-events/system-events-reference.md)
| title | Global events |
| description | Your instance has a global function called global\_events\(\) that triggers from a business rule when certain conditions occur. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/build-workflows/system-events/r\_GlobalEvents.html |
| release | australia |
| product | System Events |
| classification | system-events |
| topic_type | reference |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | System events referenceSystem EventsBuild workflows |