Create a quote for business organizations
Create a quote and manage the price breakdown of the products by verifying product price details. Agents can analyze price details, discuss with customers and resellers, and decide on the proposed quote.
Before you begin
Role required: admin
About this task
The channel partners can view a detailed price breakdown for each quote line item, confirming transparency in net price calculations. Quotes can be exported as PDFs and shared with customers for confirmation and signatures, improving communication and record-keeping. Additionally, quote-related parties can be created to facilitate sharing quotes with other business organizations in multi-partner sales scenarios.
Procedure
-
Navigate to All > Quote > New.
-
Select New.
The Quote Record page is displayed.
-
On the Quote New record form, fill in the fields.
To learn more about the fields on the form, see ServiceNow Quote Experience.
-
Select Submit.
Result
The channel partners can generate and manage sales quotes for customers, simplifying the sales cycle.
The quote is created. The quote is added to the list seen on the Quote page. You can add a channel partner. You can generate a PDF to share the quote with customers for their validation and confirmation.
---
title: Create a quote for business organizations
description: Create a quote and manage the price breakdown of the products by verifying product price details. Agents can analyze price details, discuss with customers and resellers, and decide on the proposed quote.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/customer-service-management/create-quote-management-for-organizations.html
release: australia
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Quote management for business organization, Integration with Sales Customer Relationship Management, Configure Service Model Foundation, Data models, Set up your environment, Configure, Customer Service Management]
---
# Create a quote for business organizations
Create a quote and manage the price breakdown of the products by verifying product price details. Agents can analyze price details, discuss with customers and resellers, and decide on the proposed quote.
## Before you begin
Role required: admin
## About this task
The channel partners can view a detailed price breakdown for each quote line item, confirming transparency in net price calculations. Quotes can be exported as PDFs and shared with customers for confirmation and signatures, improving communication and record-keeping. Additionally, quote-related parties can be created to facilitate sharing quotes with other business organizations in multi-partner sales scenarios.
## Procedure
1. Navigate to **All** > **Quote** > **New**.
2. Select **New**.
The Quote Record page is displayed.
3. On the Quote New record form, fill in the fields.
To learn more about the fields on the form, see [ServiceNow Quote Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/order-management/quoting-experiences-overview.md).
4. Select **Submit**.
## Result
The channel partners can generate and manage sales quotes for customers, simplifying the sales cycle.
The quote is created. The quote is added to the list seen on the Quote page. You can add a channel partner. You can generate a PDF to share the quote with customers for their validation and confirmation.
| title | Create a quote for business organizations |
| description | Create a quote and manage the price breakdown of the products by verifying product price details. Agents can analyze price details, discuss with customers and resellers, and decide on the proposed quote. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/customer-service-management/create-quote-management-for-organizations.html |
| release | australia |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Quote management for business organizationIntegration with Sales Customer Relationship ManagementConfigure Service Model FoundationData modelsSet up your environmentConfigureCustomer Service Management |