Configure contact tracing visualization to show vaccination status

task australia Updated Sep 10, 2026 1 min read add-vaccination-status-to-case-visualization.md

Configure Contact Tracing so case managers can view the vaccination status of potentially exposed contacts in the contact tracing visualization.

Before you begin

The Vaccination Status application must be installed and configured. For more information, see Vaccination Status.

Role required: admin

Procedure

Navigate to All > Contact Tracing > Properties.
Set the sn_imt_tracing.show_contact_vaccination_status property to Yes.

This step enables vaccination statuses to display on the contact tracing visualization.
Click Save.
Assign the Vaccination Status application sn_imt_vaccine.vaccine_profile_reader role to each case manager.

The vaccination status and the Vaccinated column in Exposed Contacts are hidden until you have this role.

Note: If the sn_imt_tracing.show_contact_vaccination_status property is set to No, case managers with the sn_imt_vaccine.vaccine_profile_reader role can see the Vaccinated column, but the column is empty.

Result

Case managers can see the vaccination status of users on the case form in both the contact tracing visualization and the Exposed Contacts list. For more information, see Working on a case through contact tracing visualization.

If a case manager can't see vaccination statuses even though the sn_imt_tracing.show_contact_vaccination_status property is set to Yes, confirm that the case manager has the sn_imt_vaccine.vaccine_profile_reader role.

Parent Topic:Setting up Contact Tracing

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---
title: Configure contact tracing visualization to show vaccination status
description: Configure Contact Tracing so case managers can view the vaccination status of potentially exposed contacts in the contact tracing visualization.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/contact-tracing/add-vaccination-status-to-case-visualization.html
release: australia
product: Contact Tracing
classification: contact-tracing
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Setting up Contact Tracing, Contact Tracing, Safe Workplace, Health and Safety, Employee Service Management]
---

# Configure contact tracing visualization to show vaccination status

Configure Contact Tracing so case managers can view the vaccination status of potentially exposed contacts in the contact tracing visualization.

## Before you begin

The Vaccination Status application must be installed and configured. For more information, see [Vaccination Status](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/vaccination-status.md).

Role required: admin

## Procedure

1. Navigate to **All** &gt; **Contact Tracing** &gt; **Properties**.

2. Set the **sn\_imt\_tracing.show\_contact\_vaccination\_status** property to **Yes**.

This step enables vaccination statuses to display on the contact tracing visualization.

3. Click **Save**.

4. Assign the Vaccination Status application sn\_imt\_vaccine.vaccine\_profile\_reader role to each case manager.

The vaccination status and the **Vaccinated** column in **Exposed Contacts** are hidden until you have this role.

**Note:** If the **sn\_imt\_tracing.show\_contact\_vaccination\_status** property is set to **No**, case managers with the sn\_imt\_vaccine.vaccine\_profile\_reader role can see the **Vaccinated** column, but the column is empty.

## Result

Case managers can see the vaccination status of users on the case form in both the contact tracing visualization and the **Exposed Contacts** list. For more information, see [Working on a case through contact tracing visualization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contact-tracing/contact-tracing-case-visualization.md).

If a case manager can't see vaccination statuses even though the **sn\_imt\_tracing.show\_contact\_vaccination\_status** property is set to **Yes**, confirm that the case manager has the sn\_imt\_vaccine.vaccine\_profile\_reader role.

**Parent Topic:**[Setting up Contact Tracing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contact-tracing/set-up-contact-tracing.md)