Create an organization and load sites
Create an organization for which you are collecting the Wi-Fi access logs using Mist Systems. After you have created an organization, load sites using a scheduled job.
Before you begin
Role required: sn_imt_tracing.wifi_admin
About this task
Each floor in the organization can be considered as a site. Each site can be further divided into zones. Each zone can have multiple Wi-Fi access points.
Procedure
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Navigate to All > Contact Tracing > Mist Systems > Organizations.
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Click New.
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On the form, fill in the fields.
Field Description Name Name of the organization. Organization Id Unique ID of the organization. You must have the network admin role to get the organization ID. For more information, see the Mist Systems documentation. Active Option for marking the availability status of the organization. If the organization is removed, clear this check box. Vendor Mist Systems API token API token that is generated for the organization. You must have the network admin role to get the API token. For more information, see the Mist Systems documentation. -
Click Submit.
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Click Load Sites.
The sites of the organization are fetched from the Mist Systems and displayed in the Sites related list. Later, the Load Mist Sites scheduled job runs at the configured time and updates the sites list for each of the organizations.
The BLE enabled option helps you to identify potentially infected employees from the Wi-Fi access logs by correlating everyone who connected to the Wi-Fi network using Bluetooth LE devices. If a site is BLE enabled, the BLE enabled check box on the Sites form is selected.
Parent Topic:Retrieving Wi-Fi access log data
---
title: Create an organization and load sites
description: Create an organization for which you are collecting the Wi-Fi access logs using Mist Systems. After you have created an organization, load sites using a scheduled job.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/contact-tracing/set-up-organization.html
release: australia
product: Contact Tracing
classification: contact-tracing
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Retrieving Wi-Fi access log data, Contact Tracing, Safe Workplace, Health and Safety, Employee Service Management]
---
# Create an organization and load sites
Create an organization for which you are collecting the Wi-Fi access logs using Mist Systems. After you have created an organization, load sites using a scheduled job.
## Before you begin
Role required: sn\_imt\_tracing.wifi\_admin
## About this task
Each floor in the organization can be considered as a site. Each site can be further divided into zones. Each zone can have multiple Wi-Fi access points.
## Procedure
1. Navigate to **All** > **Contact Tracing** > **Mist Systems** > **Organizations**.
2. Click **New**.
3. On the form, fill in the fields.
|Field|Description|
|-----|-----------|
|Name|Name of the organization.|
|Organization Id|Unique ID of the organization. You must have the network admin role to get the organization ID. For more information, see the [Mist Systems documentation](https://www.mist.com/documentation/find-org-site-id/).|
|Active|Option for marking the availability status of the organization. If the organization is removed, clear this check box.|
|Vendor|Mist Systems|
|API token|API token that is generated for the organization. You must have the network admin role to get the API token. For more information, see the [Mist Systems documentation](https://www.mist.com/documentation/using-postman/).|
4. Click **Submit**.
5. Click **Load Sites**.
The sites of the organization are fetched from the Mist Systems and displayed in the **Sites** related list. Later, the **Load Mist Sites** scheduled job runs at the configured time and updates the sites list for each of the organizations.
The **BLE enabled** option helps you to identify potentially infected employees from the Wi-Fi access logs by correlating everyone who connected to the Wi-Fi network using Bluetooth LE devices. If a site is BLE enabled, the **BLE enabled** check box on the Sites form is selected.
**Parent Topic:**[Retrieving Wi-Fi access log data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/contact-tracing/wifi-access-management.md)
| title | Create an organization and load sites |
| description | Create an organization for which you are collecting the Wi-Fi access logs using Mist Systems. After you have created an organization, load sites using a scheduled job. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/contact-tracing/set-up-organization.html |
| release | australia |
| product | Contact Tracing |
| classification | contact-tracing |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Retrieving Wi-Fi access log dataContact TracingSafe WorkplaceHealth and SafetyEmployee Service Management |