Create delegation rule categories

task australia Updated Sep 10, 2026 1 min read create-delegation-rule-categories.md

Create categories or sets of granular delegation rules that make delegating large batches of tasks easy and efficient for your employees.

Before you begin

Role required: delegation_admin

Procedure

Navigate to All > Granular Delegation > Delegation Rule Categories.
Click New.

On the form, fill in the fields:

Field	Description
Name	Label for the delegation rule category.
Application	Application associated with the delegation rule. This field is not editable and shows the application of your correct scope.
Active	Option for activating or deactivating a delegation rule category.

Select Save or Submit.

If you select Submit, click the delegation rule category to edit it.
Create or assign existing delegation rules to the delegation rule category:
- Under the Delegation Rule tab, click New. Follow the steps to Create delegation rules.
- Click Edit to select from existing delegation rules.
Click Update.

What to do next

Delegate assigned tasks for a specific period of time. See Create a delegate.

Employees can now delegate their assigned tasks to other employees. See Delegate on-demand tasks.

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---
title: Create delegation rule categories
description: Create categories or sets of granular delegation rules that make delegating large batches of tasks easy and efficient for your employees.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/granular-delegation/create-delegation-rule-categories.html
release: australia
product: Granular Delegation
classification: granular-delegation
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Setting up Granular Delegation, Granular Delegation, Employee Service Management]
---

# Create delegation rule categories

Create categories or sets of granular delegation rules that make delegating large batches of tasks easy and efficient for your employees.

## Before you begin

Role required: delegation\_admin

## Procedure

1. Navigate to **All** &gt; **Granular Delegation** &gt; **Delegation Rule Categories**.

2. Click **New**.

3. On the form, fill in the fields:

|Field|Description|
|-----|-----------|
|Name|Label for the delegation rule category.|
|Application|Application associated with the delegation rule. This field is not editable and shows the application of your correct scope.|
|Active|Option for activating or deactivating a delegation rule category.|

4. Select **Save** or **Submit**.

If you select **Submit**, click the delegation rule category to edit it.

5. Create or assign existing delegation rules to the delegation rule category:

- Under the Delegation Rule tab, click **New**. Follow the steps to [Create delegation rules](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/granular-delegation/create-delegation-rules.md).
- Click **Edit** to select from existing delegation rules.
6. Click **Update**.

## What to do next

Delegate assigned tasks for a specific period of time. See [Create a delegate](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/granular-delegation/create-delegation-admin.md).

Employees can now delegate their assigned tasks to other employees. See [Delegate on-demand tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/granular-delegation/granular-delegation-use.md).