Manage people involved in a safety incident
Add a person involved or modify the information of an existing person involved in a safety incident.
Before you begin
Role required: sn_ohs_im.manager, sn_ohs_im.agent, or sn_ohs_im.operations_manager
About this task
People involved are individuals who are directly or indirectly connected to an incident, such as an injured person, collaborators added to the watch list, witnesses, and other relevant individuals. These individuals can be from within or outside your organization.
Procedure
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Navigate to All > Health and Safety > Health and Safety Workspace.
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Open a safety incident assigned to you in which you want to add involved people.
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Select the Report an incident tab.
The incident playbook opens.
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In the Add people involved activity, add or modify a person involved.
- To add a person involved, fill in the fields in the Add persons involved section.
- To modify the record of an existing person involved, select the person in the People involved list to open it. For field descriptions, see People Involved form.
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Select Save.
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To mark this activity as complete, select Mark complete.
The next activity or stage becomes available in the playbook.
Result
The involved person is listed in the People involved section of the activity. The involved person's card also appears in the People involved section in the Incident Overview tab.
What to do next
If this incident involves more than one person, create a record for each.
Parent Topic:Work on a safety incident
---
title: Manage people involved in a safety incident
description: Add a person involved or modify the information of an existing person involved in a safety incident.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-incident-management/add-hs-people-involved.html
release: australia
product: Health and Safety Incident Management
classification: health-and-safety-incident-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Work on a safety incident, Manage incidents and observations, Manage, Health and Safety Incident Management, Health and Safety, Employee Service Management]
---
# Manage people involved in a safety incident
Add a person involved or modify the information of an existing person involved in a safety incident.
## Before you begin
Role required: sn\_ohs\_im.manager, sn\_ohs\_im.agent, or sn\_ohs\_im.operations\_manager
## About this task
People involved are individuals who are directly or indirectly connected to an incident, such as an injured person, collaborators added to the watch list, witnesses, and other relevant individuals. These individuals can be from within or outside your organization.
## Procedure
1. Navigate to **All** > **Health and Safety** > **Health and Safety Workspace**.
2. Open a safety incident assigned to you in which you want to add involved people.
3. Select the **Report an incident** tab.
The incident playbook opens.
4. In the **Add people involved** activity, add or modify a person involved.
- To add a person involved, fill in the fields in the **Add persons involved** section.
- To modify the record of an existing person involved, select the person in the **People involved** list to open it.
For field descriptions, see [People Involved form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-incident-management/hs-people-involved-form.md).
5. Select **Save**.
6. To mark this activity as complete, select **Mark complete**.
The next activity or stage becomes available in the playbook.
## Result
The involved person is listed in the People involved section of the activity. The involved person's card also appears in the People involved section in the **Incident Overview** tab.
## What to do next
If this incident involves more than one person, create a record for each.
**Parent Topic:**[Work on a safety incident](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-incident-management/work-hs-incident-observation.md)
| title | Manage people involved in a safety incident |
| description | Add a person involved or modify the information of an existing person involved in a safety incident. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-incident-management/add-hs-people-involved.html |
| release | australia |
| product | Health and Safety Incident Management |
| classification | health-and-safety-incident-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Work on a safety incidentManage incidents and observationsManageHealth and Safety Incident ManagementHealth and SafetyEmployee Service Management |