Submit a safety observation as an employee
Submit a safety observation through the Employee Center to report it to the safety department for an investigation.
Before you begin
Role required: sn_ohs_im.requestor
Procedure
-
Navigate to All > Self-Service > Employee Center.
-
In the Employee Center, under the Health and Safety menu, select the Health and Safety Observations option and then select Report Health and Safety Observation.
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On the form, fill in the fields.
Note:
- The Contractors involved option appears only when the Health and Safety Contractor Management (sn_hs_crm) application is installed on your instance. For more information, see Additional features in Health and Safety. The field only lists users who have the [snc_external] role assigned to them and have their Health and Safety profile created. For more information, see Assign Health and Safety profile to a user.
- The Assets field appears only when Expanded Model and Asset Classes [sn_ent] application in installed. For more information, see Additional features in Health and Safety.
-
If necessary, attach an image about the observation using the add attachments icon ([Omitted image "icon-add-attachment.png"] Alt text: Add attachment icon.).
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Select Submit.
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To track the status and updates to your safety observation, navigate to the My Requests list and open the record.
Result
-
Based on the selected category, a safety observation is submitted in the New state and is available in the My Requests list in the Employee Center.
-
The affected person receives a pre-configured email notification about the observation submission.
What to do next
As a safety manager or agent, if the observation isn’t assigned to you, you can assign it to yourself and start working on it. You can also assign it to another safety agent. For more information, see Assign a safety incident or observation.
Parent Topic:Submitting safety incidents and observations
---
title: Submit a safety observation as an employee
description: Submit a safety observation through the Employee Center to report it to the safety department for an investigation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-incident-management/submit-hs-safety-observation.html
release: australia
product: Health and Safety Incident Management
classification: health-and-safety-incident-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Submit, Health and Safety Incident Management, Health and Safety, Employee Service Management]
---
# Submit a safety observation as an employee
Submit a safety observation through the Employee Center to report it to the safety department for an investigation.
## Before you begin
Role required: sn\_ohs\_im.requestor
## Procedure
1. Navigate to **All** > **Self-Service** > **Employee Center**.
2. In the Employee Center, under the **Health and Safety** menu, select the **Health and Safety Observations** option and then select **Report Health and Safety Observation**.
3. On the form, fill in the fields.
**Note:**
- The **Contractors involved** option appears only when the Health and Safety Contractor Management \(sn\_hs\_crm\) application is installed on your instance. For more information, see [Additional features in Health and Safety](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-incident-management/install-hs-incident-mgmt.md). The field only lists users who have the \[snc\_external\] role assigned to them and have their Health and Safety profile created. For more information, see [Assign Health and Safety profile to a user](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-core/assign-hs-profile-user.md).
- The **Assets** field appears only when Expanded Model and Asset Classes \[sn\_ent\] application in installed. For more information, see [Additional features in Health and Safety](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-incident-management/install-hs-incident-mgmt.md).
4. If necessary, attach an image about the observation using the add attachments icon \(\[Omitted image "icon-add-attachment.png"\] Alt text: Add attachment icon.\).
5. Select **Submit**.
6. To track the status and updates to your safety observation, navigate to the **My Requests** list and open the record.
## Result
- Based on the selected category, a safety observation is submitted in the New state and is available in the **My Requests** list in the Employee Center.
- The affected person receives a pre-configured email notification about the observation submission.
## What to do next
As a safety manager or agent, if the observation isn’t assigned to you, you can assign it to yourself and start working on it. You can also assign it to another safety agent. For more information, see [Assign a safety incident or observation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-incident-management/assign-hs-incident-observation.md).
**Parent Topic:**[Submitting safety incidents and observations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/health-and-safety-incident-management/submitting-safety-incidents-obvs.md)
| title | Submit a safety observation as an employee |
| description | Submit a safety observation through the Employee Center to report it to the safety department for an investigation. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/health-and-safety-incident-management/submit-hs-safety-observation.html |
| release | australia |
| product | Health and Safety Incident Management |
| classification | health-and-safety-incident-management |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | SubmitHealth and Safety Incident ManagementHealth and SafetyEmployee Service Management |