HR Service Delivery Advanced Integration with Workday
concept australia Updated Sep 10, 2026 2 min read advanced-wd.md
The ServiceNow® HR Service Delivery Advanced Integration with Workday application is built by Bristlecone, Inc.
HR Service Delivery Advanced Integration with Workday enables you to complete the following tasks:
- As an advanced Workday administrator
- Configure templates to display customized Total Rewards information to employees in the configured Service Portal. See Set up Total Rewards using Workday.
- Configure legal name change settings to enable employees to change their legal name from Employee Center. See Legal name change configuration.
- Import time offs, holiday calendars, and schedule calendars from Workday into the ServiceNow application enabling employees to submit a time-off request from Employee Center. See Time off request to Workday.
- As an employee
- Submit your time-off request from Employee Center. See Request a time off.
- Change your legal name through virtual agent conversation in Employee Center. See Change legal name through Virtual Agent.
- Report discrepancy in your Workday payslip from Employee Center. See Report an issue with your payslip.
- View your Total Rewards information (such as benefits, compensation, and allowances) in the configured Service Portal.
- View your holiday calendars in the configured Service Portal.
Request apps on the Store
Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
## Additional resources- Learn more about what's new and changed, see the HR Service Delivery release notes.
- Log in to your ServiceNow® account and find additional information about implementing and deploying features at Employee Service Management.
- Access real-time courses, self-paced training, and career resources at ServiceNow University
- Find useful resources related to your role and explore best practices at the Customer Success Center.
- Connect with other Customer Service Management users at Now Community.
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---
title: HR Service Delivery Advanced Integration with Workday
description: The ServiceNow HR Service Delivery Advanced Integration with Workday application is built by Bristlecone, Inc.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/advanced-wd.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 2
breadcrumb: [Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management]
---
# HR Service Delivery Advanced Integration with Workday
The ServiceNow® HR Service Delivery Advanced Integration with Workday application is built by Bristlecone, Inc.
HR Service Delivery Advanced Integration with Workday enables you to complete the following tasks:
- **As an advanced Workday administrator**
- Configure templates to display customized Total Rewards information to employees in the configured Service Portal. See [Set up Total Rewards using Workday](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/total-rewards-awd.md).
- Configure legal name change settings to enable employees to change their legal name from Employee Center. See [Legal name change configuration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/leg-name-awd.md).
- Import time offs, holiday calendars, and schedule calendars from Workday into the ServiceNow application enabling employees to submit a time-off request from Employee Center. See [Time off request to Workday](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/w-timeoff.md).
- **As an employee**
- Submit your time-off request from Employee Center. See [Request a time off](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/request-timeoff.md).
- Change your legal name through virtual agent conversation in Employee Center. See [Change legal name through Virtual Agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/change-legal-na-awd.md).
- Report discrepancy in your Workday payslip from Employee Center. See [Report an issue with your payslip](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/payslips-awd.md).
- View your Total Rewards information \(such as benefits, compensation, and allowances\) in the configured Service Portal.
- View your holiday calendars in the configured Service Portal.
## Request apps on the Store
Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).
<table id="table_rd1_bl3_2tb" class="nav-card"><tbody><tr><td>
[Configure \[Omitted image "bus-sdlc.svg"\] Alt text: Plan and configure your integration.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/configuring-hr-service-delivery-advanced-integration-with-workday.md)
</td><td>
[Use \[Omitted image "bus-agent-workspace-1.svg"\] Alt text: Using the HR Service Delivery Advanced Integration with Workday application.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/using-hr-service-delivery-advanced-integration-with-workday.md)
</td><td>
[Reference \[Omitted image "bus-documentation.svg"\] Alt text: Get details about components like tables, user roles, and scheduled jobs.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/reference-hr-service-delivery-advanced-integration-with-workday.md)
</td></tr></tbody>
</table>## Additional resources
- Learn more about what's new and changed, see the [HR Service Delivery release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/release-notes/hr-service-delivery-landing.md).
- Log in to your ServiceNow® account and find additional information about implementing and deploying features at [Employee Service Management](https://mynow.servicenow.com/now/best-practices/collections/employee-service-management-best-practices).
- Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/servicenow)
- Find useful resources related to your role and explore best practices at the [Customer Success Center](https://www.servicenow.com/success.html).
- Connect with other Customer Service Management users at [Now Community](https://www.servicenow.com/community/).
| title | HR Service Delivery Advanced Integration with Workday |
| description | The ServiceNow HR Service Delivery Advanced Integration with Workday application is built by Bristlecone, Inc. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/advanced-wd.html |
| release | australia |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Integration of HR Service Delivery with third-party systemsHR Service DeliveryEmployee Service Management |