Hr Service Delivery

Complete the one time set up of loading accrual codes from the Ultimate Kronos Group application into a ServiceNow application. Accrual codes help in pulling accrual leave balances of employees from the Ultimate Kronos Group application into a ServiceNow application.

Acknowledge the PIP request that is initiated by your manager. Complete other tasks that have been assigned to you.

Activate the Performance Analytics (PA) jobs for the HR Success Dashboard indicators to collect daily and historical data.

You can activate Human Resources Scoped App: Core [com.sn_hr_core] if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.

Enable guided tours in Employee Relations to get an overview of Employee Relations cases.

You can activate Human Resources Scoped App: Employee Relations [com.sn_hr_employee_relations] if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.

HR flows help automate task and case creation.

You can activate Human Resources Scoped App: Integrations [com.sn_hr_integrations] if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.

You can install the HR Multi Instance Integration for Consumer application if you have the admin role.If the application does NOT include demo data or it does NOT install related applications and plugins, delete or revise the following sentence:The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.

You can install the HR Multi Instance Integration for Provider application if you have the admin role.If the application does NOT include demo data or it does NOT install related applications and plugins, delete or revise the following sentence:The application includes demo data and installs related ServiceNow Store applications and plugins if they are not already installed.

You can activate the Predictive Intelligence Workbench HRSD content plugin [com.sn_piwb_hrsd_content] if you have the admin role.

Activate the schedule flow that interacts with Magnit to pull contingent workers from Magnit into the ServiceNow AI Platform instance.

Activate and run the Add Manager Hub user role scheduled job to assign the Manager Hub user role to new people managers. When the scheduled job runs, it considers delta changes and assigns the Manager Hub user role to new managers only.

Activate the schedule flow that interacts with Workday to pull worker profile information and tasks into a ServiceNow application.

Activate the schedule flow that interacts with Workday Learning to pull user profile information and tasks into a ServiceNow application.

Activate the schedule flow that interacts with SuccessFactors to pull worker profile information and tasks into a ServiceNow application.

You can add, modify, or view accommodation requests for an HR profile. Accommodations are requests from your employees related to their work situation.

Provide your agents with the flexibility to add adhoc approvers to a case that is part of an HR service.

Give employees access to the Anonymous Report Center (ARC) by adding the catalog items to the Employee Center. Once added, employees can report misconduct or discrimination or open the ARC homepage from the Human Resources Employee Conduct page or via search.

Add an entry to the reference tables to provide the field values in the job requisition request form.

Add relevant profiles directly to the job requisition as job prospects.

Add similar talent profiles to a Talent pool to streamline communication to all the profiles during a particular hiring drive.

Customize variables at a record producer level, and call out those variables in the HTML document template that you are configuring.

The ServiceNow Document Template integration with AdobeSign application enables you to use the Adobe Sign application for signing documents that are generated from ServiceNow Document Templates.

The ServiceNow HR Service Delivery Advanced Integration with Oracle HCM is built by Bristlecone, Inc.

The ServiceNow HR Service Delivery Advanced Integration with Workday application is built by Bristlecone, Inc.

Support rendering values of variables, scripts, and blocks in edit mode in Preview Document. View the content of variables, scripts, or blocks rather than only viewing the variable or block names.

Track an application on a job requisition and view its corresponding details as a hiring manager.

You can retrieve your anonymous report to submit or view comments and updates from the agents working on your anonymous report. You must have the report key and report number in order to access your anonymous report.

You can activate the Anonymous Report Center plugin (com.sn_anonymous_report_center) for the ServiceNow AI Platform if you have the admin role.

Create misconduct cases that are sent to your Human Resources department without your identity being revealed.

The Anonymous Report Center (ARC) enables employees to report discrimination or misconduct without revealing their identity. Employees are automatically signed out of the Employee Center when the ARC opens.

Create discrimination cases that can be sent to your Human Resources department without your identity being revealed.

Activate and set up the Anonymous Report Center (ARC) to provide your employees a way to report misconduct complaints anonymously to the agent.

Your employees can use the Anonymous Report Center (ARC) to submit sensitive complaints or misconduct cases anonymous to the agent working on the case.

Use the Assign learning form to assign a learning course to an employee.

From an HR case that is the primary ticket of a universal request, create tickets for another department and associate them to the same universal request as the HR case. This feature enables agents from various departments to collaborate and work on their tickets in parallel. It also enables organizations to trace back efforts against a single universal request.

The base HR application provides several quick start tests you can run.

View the subflow-agent mapping for HR Service Delivery Advanced Integration with Workday.

Configure the necessary reports to pull data, such as time offs plans, time off reasons, holiday calendar WID, and work schedule calendar WID, from Workday into the ServiceNow tables.

Add one or more background check packages to your instance so they can be accessed when a request for a background check by Accurate is made. For example, you can add a package for a background check only and a package for both a background check and drug screening.

Add one or more background check packages to your instance so they can be accessed when a request for a background check by First Advantage is made. For example, you can add a package for a background check only and a package for both a background check and drug screening.

Add one or more background check packages to your instance so they can be accessed when a request for a background check by Sterling is made. For example, you can add a package for a background check only and a package for both a background check and drug screening.

After creating a user group segment, you can review and edit it before you create cases.

User segment groups allow you to specify values for a group of users, or with multiple segments specify different values for different groups of users. Segments allows you to ensure that your bulk case creation is correct before executing.

You can create the same type of HR case, for multiple employees, without having to create the same case multiple times. Segments for a bulk case help you define specific values for groups of employees.

Administer the Case and Knowledge Management application to improve HR efficiency and make it easier for employees to get the services they need.

A feature of HR services is the ability to automatically add a checklist to an HR case. A checklist can serve as a reminder to the HR agent to ensure that the procedure is followed.

You can control what HR functionality that an employee can access using Client Roles. You can license all employees or provide HR services to users in a specific location or group.

As part of designing the HR processes, you can customize the way HR profile information is processed. Keep in mind that some of the fields that appear are referenced from the User [sys_user] table.

The HR Case Dashboard is a central place for HR users to monitor ongoing HR operations. The dashboard contains reports that query the database and display the results.

You use the Case and Knowledge Management application to create, view, or edit HR cases in the scoped version of HR. HR cases are created from HR requests or inquiries related to HR account or systems, benefits, payroll, performance management, reporting, talent acquisition, time and expense reporting, and more.

Your organization can assign VIP status to users, such as the CEO and vice-presidents, to ensure that the resolution of their tasks is given high priority.

The HR Dashboards & Reports application provides the HR organization with visual representations of accountability, progress, performance metrics, monitor employee satisfaction, and status on HR cases in the scoped version of HR.

An option in Human Resources Configuration provides a list of HR profile fields that can be enabled for edit. Understand the difference between how the personal and the employment information fields are updated in the HR profile based on this configuration.

The HR Profile application stores confidential employee data, such as name, personal contact information, email addresses, employment history, and contacts, in the scoped version of HR.

Because HR profile information is sensitive and confidential, the System Administrator [admin] cannot view it. The same is true for some of the information in HR cases and HR tasks.

Case and Knowledge Management for the scoped version of HR benefits your enterprise by automating standard HR processes within your organization that support relationships between employees and the HR department.

Your organization can define HR skills to establish the qualifications of HR staff. Skills can be included in the auto-assignment process used to assign HR agents to HR cases and tasks.

HR Surveys let users rate their satisfaction with HR case resolution, and provide management with feedback to improve HR processes.

You can use the Managed Lists module to view and manage administrative areas like departments, locations, positions, and details about HR services.

Roles control access to features and capabilities in modules in the HR application.

Talent Profile management activities help keep data set up to date and clutter-free.

The Case and Knowledge Management application enables you to standardize the documentation, interaction, and fulfillment of employee inquiries and requests, which helps to improve HR efficiency and services over time.

The Create Connection and Credential form enables you to create a connection and credential record for the Workday HR spoke to authorize actions.

Change your legal name change through Virtual Agent chat in Employee Center.

You can chat with employees about their HR services request from any HR list or form in HR Service Delivery.

Choose HR KPIs based on your business requirements.

HR Service Delivery integration with Service Portfolio Management and Digital Portfolio Management enables you to manage HR services in a standardized, structured format as suggested in the Common Service Data Model (CSDM) methodology. It ensures that the hierarchy in which you define services is consistent with the hierarchy of other business units.

Assign data classifications to HR application-specific table columns in the Dictionary [sys_dictionary] table. The assigned columns will appear in the “Classified Dictionary Entries” related list for a data classification.

Enable HR administrators to determine how the COE (HR Centers of Excellence) security policies are evaluated for HR agents.

Collaborate with the recruiter for the job requisition on the activity stream.

Email communications and other targeted communications like campaigns provide efficient means of conveying important messages to different stakeholders.

Several types of components install with the activation of the Case and Knowledge Management plugin, including tables, user roles, and scheduled jobs.

Several types of components install with the activation of the HR Integrations plugin, including tables, user roles, and scheduled jobs.

Several types of components are installed with activation of the HR Service Delivery Integration with SuccessFactors application, including tables and user roles.

Several types of components are installed with activation of the HR Service Delivery Integration with Workday Learning (sn_lrn_workday) application, including tables and user roles.

Configure HCM AI agents to enable employees to place requests to the Workday system using the HR Service Delivery AI agent collection.

Complete the configuration steps to enable your employees place requests to the Workday system using the ServiceNow Otto for HRSD Virtual Agent topics in Employee Center.

Manage services of your business unit in a standardized, structured format as suggested in the Common Service Data Model (CSDM) methodology. Ensure that the hierarchy in which you define services is consistent with the hierarchy of other business units.

Configure Common Service Data Model (CSDM) service mappings to the appropriate service table mappings. Ensure that the services or service offerings are tagged with the right business portfolio.

Predefined set of daily stat configurations are available to use once you have activated Manager Hub from ServiceNow Store.

Predefined set of filter group configurations are available to use after you have activated Manager Hub from ServiceNow Store.

Pull holiday calendars from the Oracle HCM system into a ServiceNow application. Display applicable holiday calendars to employees in the configured Service Portal.

Set up the Hiring tab in the Manager Hub to empower the hiring managers to make quality hires. Create a seamless process and easy communication with the recruiter.

Plan and configure your implementation of HR Multi Instance Integration.

Plan and implement the configuration of HR Multi Instance Integration for Provider.

Plan and implement the configuration of HR Multi Instance Integration for Consumer.

Understand how you can use HR Service Delivery Integration with Workday to process employee information at ServiceNow.

Configure HCM AI agents to enable your employees to place requests to the Oracle system using the HR Service Delivery AI agent collection.

Complete the configuration steps to enable your employees place requests to the Oracle system using the ServiceNow Otto for HRSD Virtual Agent topics in Employee Center.

Create a service table configuration for your Business Unit (BU). Associate your BU service mappings to the correct service table configuration.

Configure HCM AI agents to enable your employees to place requests to the SuccessFactors system using the HR Service Delivery AI agent collection.

Complete the configuration steps to enable your employees place requests to the SuccessFactors system using the ServiceNow Otto for HRSD Virtual Agent topics in Employee Center.

Use the Talent profile application to create and manage talent profiles and pools. Get a unified view of all talent types, including applicants, employees, contingent workers, and alumni, enabling faster and more informed hiring decisions.

Predefined set of team data configurations are available to use after you have activated Manager Hub from ServiceNow Store.

Install and configure the Talent profile application to get an aggregated view of different talent types at different point in the hiring journey.

Complete the set up to display Oracle total rewards to employees in the configured portal in the ServiceNow instance.

Complete the one time set up of pulling time offs from Workday into the ServiceNow application.

Set the properties that control Worker profile synchronization.

Configure parameters to ensure that worker profiles are synchronized between Workday and ServiceNow.

Store one-time configuration parameters to pull tasks from Workday into the ServiceNow application.

Configure a service activity that is an approval. Approvals require one or more users to approve the case before it can proceed.

Configure the fields that appear on the HR case creation form for an HR service.

Configure the fields that appear on the HR case form for an HR service.

Configure a service activity that is a child HR service.

You can add custom columns (fields) to an HR table.

Configure daily stats records that you want to display on the Manager Hub and Team members tabs in Your team menu in Employee Center. Daily stats can be information related to employee PTO, employee location, and so on.

Upload an editable, fillable PDF template and customize the template as per your business needs.

Configure your solution definition from the HR AI configuration module, as well as access the solution definition record for training. If you use domain separation in your instance, you can define the solution definition to use for each domain by creating additional configuration records.

Create or modify an HR case template for an HR service to automatically populate fields on the HR case form when a request for that service is made.

Enable or disable an HR Center of Excellence (COE) for use. COEs are tables that extend the HR Case [sn_hr_core_case] table and part of a functional discipline, such as total rewards or talent management. COEs are also part of HR services that contain topic category and detail.

Place security on a COE to prevent a group from accessing another group's cases.

Create an HR criteria record for an employee form based on the employee answers stored in the Metric Result [asmt_metric_result] table.

Create or modify an employee form so that you can collect employee input. Configuration of the employee form is a three-part process. First, create the employee form record. Second, use the survey designer to build one or more questions for the employee form. Third, you can map questions from the employee form to corresponding fields on a target table.

Use HR fulfillment instructions to provide focused and targeted instructions for an HR case.

Make an existing HR service available for employee self-service by adding it to the HR service catalog.

Create or modify an HR service to define the request to fulfillment process for that case type. Examples of HR services include benefits enrollment, direct deposit setup, and background check requests by third-party providers.

Create or modify an HR task template to automatically populate fields on the HR task form when that task is generated. You can configure an HR task template for an HR service or lifecycle event activity.

Configure your custom HR services in the Standard Ticket page to provide consistent employee experience in the Portal.

Create or modify an HR topic category to define the first-level of categorization for HR services. Each topic category is associated with a single HR Center of Excellence (COE).

Create or modify an HR topic detail to define the second-level of categorization for HR services. Each topic detail is associated with a single topic category and HR Center of Excellence (COE).

Create or modify the document template with your unique company logo and audience criteria.

Configure important dates, such as employee leaves, employee birthdays, or anniversaries, that you want to display on the Upcoming team events widget in Manager Hub in Employee Center.

Use the Template Integration Gateway as a reference to create the supported subflows for Integration Gateway.

Add input choices and define conditions and results in a decision table for the Integration Gateway subflow to review and generate output results.

By default, the Self-solved using Knowledge KPI in the HR Success Dashboard tracks articles views only in the Human Resources General knowledge base. If your organization uses a different knowledge base or multiple knowledge bases, complete these steps to update the scope.

Configure HR Service Delivery Integration with Magnit to create onboarding tasks for contingent workers.

Set up Oracle HCM for HR Service Delivery to pull worker data from Oracle HCM into a ServiceNow instance. View worker profiles from Oracle HCM Cloud in ServiceNow HR Service Delivery.

Store one-time configuration parameters to pull tasks from HR Service Delivery Integration with SuccessFactors into the ServiceNow application.

If the fulfillment type of an HR service is set to Service Activity, configure one or more service activities. Service activities can be approvals, tasks, or child HR services.

Store one-time configuration parameters to pull tasks from HR Service Delivery Integration with SuccessFactors into the ServiceNow application.

Set up the HR Success Dashboard so that HR leadership teams and process owners can start using the dashboard.

Configure a service activity that is a task.

Configure column titles that you want to display on the Team members tab in Your team menu in Employee Center. For example, configure a column title to denote the current status of an employee such as new hire, or on leave.

Configure team data that you want to display on employee cards and modal in the Team members tab in Your team menu in in Employee Center. Team data configurations are required to support column configurations and filter configurations.

Configure team filters that you want to display on the Team members tab in Your team menu in Employee Center. For example, a team filter can be Employee Type, which in turn contains other filters such as position and location type.

Configure the widgets in the Manager Hub and Team Insights pages in Your team menu in Employee Center as per your business requirements.

Configure the type of team requests that you want to display on the Requests opened by your team widget in Manager Hub in Employee Center.

Pull Workday learning tasks or to-dos on regular scheduled basis or on manual basis for provided date range into ServiceNow instance. This allows the employees to view all their to-dos in a single place, Employee Center.

Install the plugin and configure features to enable HR agents to work on requests.

Install and configure Hiring to use it in the hiring process.

Configure HR Service Delivery Advanced Integration with Workday.

After you install the HR Service Delivery Integration with SuccessFactors, the services for SuccessFactors are automatically created in Enterprise Service Management Integrations Framework.

Place requests to the Oracle system using the HR Service Delivery AI agent collection.

Place requests to the SuccessFactors system using the HR Service Delivery AI agent collection.

Place requests to the Workday system using the HR Service Delivery AI agent collection.

Use existing talent pools to associate suitable talent profiles from the pools to your talent pool.

Copy talent profiles from a Talent pool to a particular job requisition as prospects.

Once you set up the HR Service Delivery Integration with Cornerstone OnDemand application, HR integration services for Cornerstone are automatically created in Enterprise Service Management Integrations Framework. The flows in HR Integration Services communicate with the Cornerstone OnDemand system to pull users, learning objects, and transcripts into ServiceNow.

Connect your ServiceNow instance to a particular group to send and receive agreements on a business use case.

Use the Create a conversation form to schedule a conversation with an employee when the Microsoft Outlook integration isn’t enabled for Manager Hub.

Use the Create a conversation form to schedule a conversation with an employee when the Microsoft Outlook integration isn’t enabled for Leader Hub.

Each document template block can have multiple block contents. Each content mapping to a condition.

Create document blocks that you can use in multiple HTML templates.

Create an HR catalog item so employees can request HR services through self-service. This automatically creates the HR service, record producer, and case template.

You create ER cases for employees that wish to report misconduct, discrimination or a disciplinary issue.

You can use HR Service Delivery Agent Workspace to create ER cases for employees that wish to report misconduct, discrimination, or a disciplinary issue.

Create or modify a knowledge article within an HR knowledge base to share HR information across your organization.

Create an integration service to connect with the third-party system.

Create an implementation in the talent profile scripted extension point to add a new talent type.

Journey Accelerator action plans can be created by opening an HR case with a related lifecycle event.

Create a prospect within a job requisition as a potential fit for the job opening.

Map fields to copy the primary details from an HR case to a universal request (that is auto-created from the HR case).

Define actions and the order of actions for participants. The type of action and order are considered while initiating document tasks.

Define actions and the order of actions for participants. The type of action and order are considered while initiating document tasks.

View the examples of ETTR views across the journey of a case which indicates the estimated time to resolve based on the historical data.

Create a custom RTBI report template to use for the RTBI report displayed to the employee or alumni. The base system report generation uses the default template HR PII Template.

Create a source record that represents the third-party system which is integrating with your HR Service Delivery application.

Create Talent pools to organize similar talent profiles in one place for particular hiring requirements.

Create talent profiles to add it to the talent profile repository of your organization. Use it for an optimized hiring process.

Restore service to a customer as soon as possible. After creating the HR case, you can investigate potential solutions.

Modify how search results for an employee appear and configure the default HR case creation form.

Use the Email Content form to create notification templates to alert the assigned to of an HR task when a due date is approaching.

Use Badges to create or modify visual indicators that provide quick insights into important attributes of employees, cases, or assigned users, such as organization, role, status, or special conditions on the HR Ticket page.

Use the Define Link (Link Generator Sources) to create a record for the target website name and URL.

You can add or modify a matching rule to assign HR cases to specific users or groups.

Customize the fields you want to include in the job requisition request form, according to your organizational requirement.

Find answers to some common questions on Document Templates.

Default entities are available to use on activating HR Service Delivery Integration with Magnit application.

Delete a Talent pool when it has served its purpose or it’s no longer relevant.

Display knowledge articles that help in completing HR and Content tasks in the Employee Service Center To-dos page and the HR Ticket page.

View tasks that are pulled from the third-party system into Enterprise Service Management Integrations Framework.

Replace blocks of text in a document based on certain rules so that you do not have to create multiple template versions of the same document.

Translate content in Document Templates and document blocks Localization Framework.

Understand how to use Document Templates outside of HR Service Delivery.

Use Document Templates configurations to generate table of contents and page numbers on a PDF document that is generated from an HTML template.

With document template scripts, you can dynamically change the text in the body of the HTML template. Document template scripts allow you to perform simple tasks, such as displaying HR data, and complex ones, such as making advanced database queries.

An HTML document template uses variables to pre-fill information from tables into the document. You can create how the document looks by defining the header, footer, images, placement of footer, and the text within the template. Using the HTML document template, you can collect e-signatures from multiple participants and generate a PDF document online.

With the ServiceNow Document Templates application, you can create HTML and PDF document templates to generate standard letters or documents. You can automate and simplify the process of filling, signing, and reviewing a document online.

A PDF document template originates from a fillable PDF or a standard PDF with inline signatures. Using the PDF document template, you can collect details and e-signatures from multiple participants, review, and generate a filled PDF document.

Document template categories help you to categorize similar documents together. It makes finding the correct document template easier.

There are multiple ways to generate documents in HR Service Delivery.

The ServiceNow Document Template integration with Docusign application enables you to use the Docusign application for signing documents that are generated from ServiceNow Document Templates.

Review these domain separation guidelines before using the HR Multi Instance Integration application.

Edit the HR case template for an HR catalog item to automatically populate fields on an HR case form when a request for that item is made.

Edit the record producer for an HR catalog item to define the required fields and how the item appears in the HR service catalog to employees.

Define editable fields and store signature mappings using the PDF field mappings section.

Edit newly created prospect profiles within a job requisition until the prospect applies.

Use the email notification layout and template shipped with the Employee Experience Foundation (com.snc.sn_ex_emp_fd) plugin to deliver HR notifications. Apply the layout to email notifications to elevate the look and feel, and deliver branded notifications.

View the score percentages of an employee based on an employee's validated skills and proficiencies, compared to their role-based skill requirements.

The ServiceNow Employee Relations integration with Navex Ethicspoint application pulls employee relation cases from NAVEX EthicsPoint into ServiceNow Platform, enabling an HR Agent to work on employee relation cases from an ServiceNow instance.

Employees can submit complaints through the Employee Center portal without worrying about who should investigate the complaint. During the triaging or investigation process, fulfillers working on these issues can transfer them back and forth between the Legal and HR departments as necessary for resolution.

The Employee Center is available to use when you activate the Human Resources Scoped App: Core [com.sn_hr_core] plugin.

Collect employee input without creating additional case records or adding new fields to existing tables with employee forms.

Use the employee modal for a quick overview of your employee's details.

Enable employee's data export, which can be used by any other agency or department for tracking, compliance, and regulatory purposes.

Activate and use the Employee Summary Virtual Agent topic to access employee contribution summaries, view consolidated profiles, and track employee progress.

Activate and use the Employee Summary Virtual Agent topic to access employee contribution summaries, view consolidated profiles, and track employee progress.

If you have upgraded your instance, redirect your HR ticket pages to the Standard Ticket page in Portal. View your HR requests in the Standard Ticket Page view.

Enable push todos flow to push existing todos to HR Service Delivery Integration with SuccessFactors.

Reference topics provide additional information about the Enterprise Service Management Integrations Framework, including lists and forms.

Run diagnostics, review and customize components, and start collecting data.

The Employee Relations Executive Overview dashboard provides you with high level data on Employee Relations cases and detailed information on the types of ER cases, locations, cases by HR service and department, and trends.

Activate the content pack plugins for the Analytics and Reporting Solution.

Analytics and Reporting Solutions contain prepackaged Performance Analytics content for use with other ServiceNow AI Platform products. This Analytics and Reporting Solution provides you with historical trends and data comparisons for Employee Relations to assess organizational performance.

List of default HR services for Employee Relations.

View the Virtual Agent topic-feature-service mapping for ServiceNow Otto for HR Service Delivery (HRSD) integration with Enterprise Service Management Integrations Framework.

Learn how to use Employee Relations starting from raising a complaint until the closure of ER case.

Learn about the benefits and key offerings of the HR Multi Instance Integration application.

Understand the end-to-end work flow of HR Service Delivery Integration with Magnit.

Learn how to set up and start using Manager Hub.

Get an overview of the HR Success Dashboard indicators to understand the different components on the dashboard and how can you use the dashboard for your organization.

Learn more about the Hiring application and review the benefits it can provide to the hiring managers in your organization.

Learn more about Talent profile and review the benefits it can provide in your organization's hiring process.

The ServiceNow, Inc. Federal plugin provides additional data elements for public sector customers that align with the Human Capital Information Model (HCIM). The HCIM is a set of data standards for Federal human capital management developed by the Human Resources Line of Business (HRLOB) at the Office of Personnel Management (OPM).

The Trigger SAP SuccessFactors Integration Flow maps the entity profile fields from SuccessFactors to the HR profile fields in the ServiceNow platform.

You can secure a field on a form so that specific HR users cannot view it.

Complete your document task by filling in the required details and submitting the PDF document.

Use filter options to find relevant talent profiles quickly in the Talent pool tab.

Use the subflows to pull data from the Ultimate Kronos Group application into a ServiceNow application.

Use the deep link prefix to pull learning objects from the Cornerstone OnDemand system during run time.

As an HR agent, generate the PII report requested by the employee or alumni.

Generate the talent profile creation after you opt in.

Run the guided setup to complete the relevant tasks for getting started with the HR Scoped application.

Use guided tours in Employee Relations to get an overview of Employee Relations cases.

Use Guided Tours in Document Templates to get instructions on how to create a document template.

The hiring tab works as the source of truth for the hiring manager.

The Hiring tab is a centralized hub for hiring managers, designed to facilitate efficient stakeholder collaboration and drive a streamlined and effective hiring process.