Configure CSDM service mappings

---
title: Configure CSDM service mappings
description: Configure Common Service Data Model \(CSDM\) service mappings to the appropriate service table mappings. Ensure that the services or service offerings are tagged with the right business portfolio.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/config-csdm-ser-map.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Adopt CSDM methodology, HR Service Delivery integration with Service Portfolio Management and Digital Portfolio Management, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Configure CSDM service mappings

Configure Common Service Data Model \(CSDM\) service mappings to the appropriate service table mappings. Ensure that the services or service offerings are tagged with the right business portfolio.

## Before you begin

Role required: service\_editor, or service\_author

## Procedure

1.  Navigate to **All** > **Service Portfolio Management** > **CSDM Configuration** > **CSDM Service Mapping**.

2.  Click **New**.

3.  On the form, fill in the fields:

<table id="table_dc2_gzt_jzb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Service table

</td><td>

Service table to which the mapping is associated.**Note:** Only the tables configured in the service table configuration of your business unit appear.

</td></tr><tr><td>

Service

</td><td>

Name of the HR service.

</td></tr><tr><td>

CSDM service offering

</td><td>

CSDM service offering or service with which you want to map your BU service.

</td></tr><tr><td>

Active

</td><td>

Option to activate or deactivate the service mapping.

</td></tr></tbody>
</table>4.  Click **Submit**.