Configure the HR solution definition and domain

---
title: Configure the HR solution definition and domain
description: Configure your solution definition from the HR AI configuration module, as well as access the solution definition record for training. If you use domain separation in your instance, you can define the solution definition to use for each domain by creating additional configuration records.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/configure-hr-auto-case-categorization.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Auto-case creation from an email, Machine learning solutions for HR Service Delivery, Integration of HR Service Delivery with ServiceNow applications, HR Service Delivery, Employee Service Management]
---

# Configure the HR solution definition and domain

Configure your solution definition from the **HR AI configuration** module, as well as access the solution definition record for training. If you use domain separation in your instance, you can define the solution definition to use for each domain by creating additional configuration records.

## Before you begin

Role required: sn\_hr\_core.admin

## Procedure

1.  Navigate to **All** > **HR Administration** > **HR AI Configuration**.

2.  Click **New** or open a record.

3.  On the form, fill in the fields:

<table id="table_jy2_dmz_h2b"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Solution Capability Definition

</td><td>

Name of the solution definition.-   To create or select a solution definition, click the **Lookup** button.
-   To update or train a solution definition, click the **Preview** button to open the solution definition record.
-   For further information on creating and training a solution definition, see [Create and train a solution definition](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/intelligent-experiences/create-solution-definition.md).


</td></tr><tr><td>

Use case

</td><td>

Name of the use case. For example, email categorization or HR service categorization

</td></tr><tr><td>

Active

</td><td>

Check box to activate the HR AI configuration for use.

</td></tr></tbody>
</table>4.  Click **Submit** or **Update**.