Configure an HR topic category

task australia Updated Sep 10, 2026 1 min read configure-hr-topic-category.md

Create or modify an HR topic category to define the first-level of categorization for HR services. Each topic category is associated with a single HR Center of Excellence (COE).

Before you begin

Role required: sn_hr_core.admin

Procedure

Navigate to All > HR Administration > HR Services > Topic Categories.
Click New or open a record.

Fill in the fields on the form.

Field	Description
Active	Check box to activate the HR topic category for use.
COE	Name of the HR Center of Excellence (COE) that the HR topic category is categorized under. Each HR topic category is associated with a single COE.
Name	Name of the HR topic category.

Click Submit or Update.

Parent Topic:HR service categorization

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---
title: Configure an HR topic category
description: Create or modify an HR topic category to define the first-level of categorization for HR services. Each topic category is associated with a single HR Center of Excellence \(COE\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/configure-hr-topic-category.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [HR service categorization, HR Centers of Excellence data model, HR services, HR Administration, Configure, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Configure an HR topic category

Create or modify an HR topic category to define the first-level of categorization for HR services. Each topic category is associated with a single HR Center of Excellence \(COE\).

## Before you begin

Role required: sn\_hr\_core.admin

## Procedure

1.  Navigate to **All** &gt; **HR Administration** &gt; **HR Services** &gt; **Topic Categories**.

2.  Click **New** or open a record.

3.  Fill in the fields on the form.

    |Field|Description|
    |-----|-----------|
    |Active|Check box to activate the HR topic category for use.|
    |COE|Name of the HR Center of Excellence \(COE\) that the HR topic category is categorized under. Each HR topic category is associated with a single COE.|
    |Name|Name of the HR topic category.|

4.  Click **Submit** or **Update**.


**Parent Topic:**[HR service categorization](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/hr-service-categorization.md)