Create an HR knowledge article
task australia Updated Sep 10, 2026 1 min read create-hr-knowledge-article.md
Create or modify a knowledge article within an HR knowledge base to share HR information across your organization.
Before you begin
Role required: sn_hr_core.kb_writer
Procedure
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Navigate to All > HR Administration > Knowledge Management > Create New Article.
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Fill in the fields on the form. See Create a knowledge article
Parent Topic:HR Knowledge Management
32 lines · 1.3 KB
--- title: Create an HR knowledge article description: Create or modify a knowledge article within an HR knowledge base to share HR information across your organization. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/create-hr-knowledge-article.html release: australia product: HR Service Delivery classification: hr-service-delivery topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [HR Knowledge Management, HR Administration, Configure, Case and Knowledge Management, HR Service Delivery, Employee Service Management] --- # Create an HR knowledge article Create or modify a knowledge article within an HR knowledge base to share HR information across your organization. ## Before you begin Role required: sn\_hr\_core.kb\_writer ## Procedure 1. Navigate to **All** > **HR Administration** > **Knowledge Management** > **Create New Article**. 2. Fill in the fields on the form. See [Create a knowledge article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/create-knowledge-article.md) **Parent Topic:**[HR Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/hr-knowledge-management.md)
| title | Create an HR knowledge article |
| description | Create or modify a knowledge article within an HR knowledge base to share HR information across your organization. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/create-hr-knowledge-article.html |
| release | australia |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | HR Knowledge ManagementHR AdministrationConfigureCase and Knowledge ManagementHR Service DeliveryEmployee Service Management |