Use the Employee Summary Virtual Agent topic in Manager Hub

---
title: Use the Employee Summary Virtual Agent topic in Manager Hub
description: Activate and use the Employee Summary Virtual Agent topic to access employee contribution summaries, view consolidated profiles, and track employee progress.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/employee-summary-va-mh.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use Manager Hub, Manager Hub, HR Service Delivery, Employee Service Management]
---

# Use the Employee Summary Virtual Agent topic in Manager Hub

Activate and use the Employee Summary Virtual Agent topic to access employee contribution summaries, view consolidated profiles, and track employee progress.

## Before you begin

To access and use the Employee Summary reports topic, the following plugins must me activated:

-   ServiceNow Otto for HR Service Delivery \(HRSD\) \(sn\_hr\_gen\_ai\)

The following plugins are optional:

-   Employee Connections \(sn\_ecn\)
-   Career Conversations \(sn\_egd\_act\)
-   Learning \(sn\_lep\)
-   Learning Core \(sn\_lc\)
-   Manager Hub \(sn\_mh\)
-   Employee Goals \(sn\_egd\_goals\)

Role required: sn\_mh.admin

## Procedure

1.  Turn on the **Employee information summarization** skill.

    1.  Navigate to **All** > **Now Assist Admin** > **Skills**.

    2.  On the navigation panel, select **Employee**, then select **HRSD**.

    3.  On the **Employee information summarization** card, select **Turn on**.

2.  Publish the **Employee Summary** Virtual Agent topic.

    For more information, see [Publish a Virtual Agent topic](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/conversational-interfaces/publish-virtual-agent-topic.md).

3.  View the Employee Summary reports topic.

    For more information, see [View employee summary reports](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/now-assist-for-hrsd/employee-summary-lh.md).