Create an allegation record

task australia Updated Sep 10, 2026 1 min read hr-er-create-allegation.md

Use Allegations to provide additional details for an ER case.

Before you begin

Role required: sn_hr_er.case_writer

Procedure

Navigate to the Allegations tab in Core UI.
1. Navigate to All > Employee Relations > Cases.
2. Select an ER case.
3. Scroll down to the related list and select the Allegations tab.
4. Select New.
Navigate to the Allegations tab in Agent Workspace for HR Case Management.
1. Navigate to All > HR Case Management > Agent Workspace for HR Case Management.
2. Select the Lists icon ([Omitted image "agent-ws-hr-list-icon.png"] Alt text: Lists icon).
3. In the ER category, select an ER case.
4. Select the Allegations tab.
5. Select New.
Fill in the form.

Field	Description
HR case	The HR case number associated with the allegation.
Allegation type	The allegation type describing the ER case. Allegation subtypes further describe an allegation. Allegation types are:- Customer Mistreatment Discrimination Drugs and Alcohol Fraud and Theft Harassment Interpersonal Conflict Misconduct Retaliation Wage and Scheduling Workplace Violence
Allegation subtype	Further describes an allegation type. Your choice of allegation subtype is dependent on what you select for allegation type.
Description	Details about the allegation.

4. Click **Save** or **Submit**.

If an Involved Parties record of type **Subject of Allegation** exists, the Subject of allegation field in the allegation record is auto-populated, provided that only one subject of allegation exists.

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---
title: Create an allegation record
description: Use Allegations to provide additional details for an ER case.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/hr-er-create-allegation.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Use, Employee Relations, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Create an allegation record

Use Allegations to provide additional details for an ER case.

## Before you begin

Role required: sn\_hr\_er.case\_writer

## Procedure

1.  Navigate to the **Allegations** tab in Core UI.

    1.  Navigate to **All** &gt; **Employee Relations** &gt; **Cases**.

    2.  Select an ER case.

    3.  Scroll down to the related list and select the **Allegations** tab.

    4.  Select **New**.

2.  Navigate to the **Allegations** tab in Agent Workspace for HR Case Management.

    1.  Navigate to **All** &gt; **HR Case Management** &gt; **Agent Workspace for HR Case Management**.

    2.  Select the **Lists** icon \(\[Omitted image "agent-ws-hr-list-icon.png"\] Alt text: Lists icon\).

    3.  In the ER category, select an ER case.

    4.  Select the **Allegations** tab.

    5.  Select **New**.

3.  Fill in the form.

<table id="table_ksq_4s5_mlb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

HR case

</td><td>

The HR case number associated with the allegation.

</td></tr><tr><td>

Allegation type

</td><td>

The allegation type describing the ER case. Allegation subtypes further describe an allegation. Allegation types are:-   Customer Mistreatment
-   Discrimination
-   Drugs and Alcohol
-   Fraud and Theft
-   Harassment
-   Interpersonal Conflict
-   Misconduct
-   Retaliation
-   Wage and Scheduling
-   Workplace Violence


</td></tr><tr><td>

Allegation subtype

</td><td>

Further describes an allegation type. Your choice of allegation subtype is dependent on what you select for allegation type.

</td></tr><tr><td>

Description

</td><td>

Details about the allegation.

</td></tr></tbody>
</table>4.  Click **Save** or **Submit**.

    If an Involved Parties record of type **Subject of Allegation** exists, the Subject of allegation field in the allegation record is auto-populated, provided that only one subject of allegation exists.