HR Predictive Intelligence Workbench notifications

concept australia Updated Sep 10, 2026 1 min read hr-piwb-notifications.md

HR Predictive Intelligence Workbench includes several email notifications that alert users throughout the use-case model implementation.

The Predictive Intelligence process architects who are creating and training use-case models receive an email notification when a use-case model is successfully trained and when batch testing has finished successfully. If a use case fails training or if batch testing produces errors, users will receive notifications about these scenarios, as well.

Users can click a link in the email notification to view a newly trained use case or batch test results. They can also download the test results, if desired. Users can receive the following notifications:

Name	Description
Use case model training successfulTable: PI Solution Model [piwb_model]	Use case model training successfulTable: PI Solution Model [piwb_model]
Batch test run complete	Sends an email to a specified user group when batch testing is complete.
Use case Model training failedTable: PI Solution Model [piwb_model]	Sends an email to a specified user group when a use case model training has failed.

For more details about email notifications for Predictive Intelligence Workbench, see [Preview email notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_PreviewingNotifications.md).

Parent Topic:HR Predictive Intelligence Workbench administration

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---
title: HR Predictive Intelligence Workbench notifications
description: HR Predictive Intelligence Workbench includes several email notifications that alert users throughout the use-case model implementation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/hr-piwb-notifications.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [HR Predictive Intelligence Workbench administration, HR Predictive Intelligence Workbench, Integration of HR Service Delivery with ServiceNow applications, HR Service Delivery, Employee Service Management]
---

# HR Predictive Intelligence Workbench notifications

HR Predictive Intelligence Workbench includes several email notifications that alert users throughout the use-case model implementation.

The Predictive Intelligence process architects who are creating and training use-case models receive an email notification when a use-case model is successfully trained and when batch testing has finished successfully. If a use case fails training or if batch testing produces errors, users will receive notifications about these scenarios, as well.

Users can click a link in the email notification to view a newly trained use case or batch test results. They can also download the test results, if desired. Users can receive the following notifications:

<table id="table_pv4_pft_lbc"><thead><tr><th>

Name

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Use case model training successfulTable: PI Solution Model \[piwb\_model\]

</td><td>

Use case model training successfulTable: PI Solution Model \[piwb\_model\]

</td></tr><tr><td>

Batch test run complete

</td><td>

Sends an email to a specified user group when batch testing is complete.

</td></tr><tr><td>

Use case Model training failedTable: PI Solution Model \[piwb\_model\]

</td><td>

Sends an email to a specified user group when a use case model training has failed.

</td></tr></tbody>
</table>For more details about email notifications for Predictive Intelligence Workbench, see [Preview email notification](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_PreviewingNotifications.md).

**Parent Topic:**[HR Predictive Intelligence Workbench administration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/hr-piwb-administration.md)