Import users
task australia Updated Sep 10, 2026 1 min read import-users-hr-mii.md
Import users from consumer system of records into a provider instance.
Before you begin
Role required: sn_hr_mii_base.admin, sn_hr_mii_provider.admin
Note: Set up the required ServiceNow integrations on your provider instance.
Procedure
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Import users from consumer system of records (by methods supported by ServiceNow) to provider instance.
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Associate the correct consumer company to the users who are imported into provider instance.
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--- title: Import users description: Import users from consumer system of records into a provider instance. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/import-users-hr-mii.html release: australia product: HR Service Delivery classification: hr-service-delivery topic_type: task last_updated: "2026-09-10" reading_time_minutes: 1 breadcrumb: [Configuring HR Multi Instance Integration, HR Multi Instance Integration, HR Service Delivery, Employee Service Management] --- # Import users Import users from consumer system of records into a provider instance. ## Before you begin Role required: sn\_hr\_mii\_base.admin, sn\_hr\_mii\_provider.admin **Note:** Set up the required ServiceNow integrations on your provider instance. ## Procedure 1. Import users from consumer system of records \(by methods supported by ServiceNow\) to provider instance. 2. Associate the correct consumer company to the users who are imported into provider instance.
| title | Import users |
| description | Import users from consumer system of records into a provider instance. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/import-users-hr-mii.html |
| release | australia |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | Configuring HR Multi Instance IntegrationHR Multi Instance IntegrationHR Service DeliveryEmployee Service Management |