Components installed with Enterprise Service Management Integrations Framework

reference australia Updated Sep 10, 2026 1 min read installed-with-hr-int-fra.md
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Several types of components are installed with activation of the Enterprise Service Management Integrations Framework [sn_hr_integre_fw], including tables and user roles.

Roles

Role title [name]

Description

Contains roles

Framework Integrations Admin[sn_hr_integr_fw.admin]

Can access and set up Enterprise Service Management Integrations Framework.

Flow Operator[flow_operator]

## Tables

Table

Description

Integration Source[sn_hr_integr_fw_source]

Stores source records representing third-party systems which are integrating with your ServiceNow application.

Integration Service[sn_hr_integr_fw_service]

Stores records of integration services. An integration service is created for each entity that is pulled from a third-party system.

Integration Job Tracker[sn_hr_integr_fw_job_tracker]

Stores source job details, such as start time, run end time, and state. For more information, see View job tracker details.

Integration Service Job Tracker[sn_hr_integr_fw_service_job_tracker]

Stores service job details such as start time, end time, and state. For more information, see View job tracker details.

Pulled Integration To-do[sn_hr_integr_fw_todo_inbound]

Stores tasks that are pulled from the third-party system into Enterprise Service Management Integrations Framework. For more information, see View tasks of a third-party system.

External Interface[sn_hr_integr_fw_ext_interface]

Stores modified records that are pushed from a ServiceNow application into a third-party system.

**Parent Topic:**[Enterprise Service Management Integrations Framework reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/ent-service-mgmt-int-framework-reference.md)
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