Create union contacts

task australia Updated Sep 10, 2026 1 min read labor-union-contacts.md

Union Contacts track the people who work for a union or local chapter organization.

Before you begin

Role required: HR admin [sn_hr_core.admin]

Note: Creating a union contact does not create a user record.

Procedure

Navigate to All > HR Administration > Labor Unions > Union Contacts.
Select New.
Fill in the form.

Field	Description
Contact name	Name of the union contact.
Phone number	Phone number of union contact.
Email	Email address of union contact.
Labor union	The labor union that the contact person is associated with. Note: For more information, see Create a labor union.
Local union chapter	The chapter of the labor union the contact person is associated with.Note: For more information, see Create a local chapter.
Labor union role	The contact person's role within the labor union.

4. Select **Save** or **Submit**.

Parent Topic:Labor unions

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---
title: Create union contacts
description: Union Contacts track the people who work for a union or local chapter organization.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/labor-union-contacts.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Labor unions, HR Administration, Configure, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---

# Create union contacts

Union Contacts track the people who work for a union or local chapter organization.

## Before you begin

Role required: HR admin \[sn\_hr\_core.admin\]

**Note:** Creating a union contact does not create a user record.

## Procedure

1.  Navigate to **All** &gt; **HR Administration** &gt; **Labor Unions** &gt; **Union Contacts**.

2.  Select **New**.

3.  Fill in the form.

<table id="simpletable_atb_smk_npb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Contact name

</td><td>

Name of the union contact.

</td></tr><tr><td>

Phone number

</td><td>

Phone number of union contact.

</td></tr><tr><td>

Email

</td><td>

Email address of union contact.

</td></tr><tr><td>

Labor union

</td><td>

The labor union that the contact person is associated with. **Note:** For more information, see [Create a labor union](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/labor-unions-create.md).

</td></tr><tr><td>

Local union chapter

</td><td>

The chapter of the labor union the contact person is associated with.**Note:** For more information, see [Create a local chapter](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/labor-unions-local-chapter.md).

</td></tr><tr><td>

Labor union role

</td><td>

The contact person's role within the labor union.

</td></tr></tbody>
</table>4.  Select **Save** or **Submit**.


**Parent Topic:**[Labor unions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/labor-unions.md)