Default configurations for team requests

concept australia Updated Sep 10, 2026 2 min read manager-hub-team-requests.md
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Predefined set of team request configurations are available to use after you have activated Manager Hub from ServiceNow Store.

Request type Description
cat_item Configuration to display items (of type hardware and software) that are requested by an employee in Manager Hub
hr_service Configuration to display cases (except for employee relations cases) opened by an employee in Manager Hub.

For more details, navigate to All > Manager Hub > Administration > Team Requests Configurations.

Parent Topic:Reference for Manager Hub

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