Default configurations for team requests
concept australia Updated Sep 10, 2026 2 min read manager-hub-team-requests.md
Predefined set of team request configurations are available to use after you have activated Manager Hub from ServiceNow Store.
| Request type | Description |
|---|---|
| cat_item | Configuration to display items (of type hardware and software) that are requested by an employee in Manager Hub |
| hr_service | Configuration to display cases (except for employee relations cases) opened by an employee in Manager Hub. |
For more details, navigate to All > Manager Hub > Administration > Team Requests Configurations.
Parent Topic:Reference for Manager Hub
Related topics
Components installed with Manager Hub
Campaign configurations for Manager Hub
Default configurations for important dates
Default configurations for team data
Default configurations for team column data
Default configurations for filter groups
Default configurations for daily stats
Default configurations for To do's
Default proactive prompts for Manager Hub
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--- title: Default configurations for team requests description: Predefined set of team request configurations are available to use after you have activated Manager Hub from ServiceNow Store. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/manager-hub-team-requests.html release: australia product: HR Service Delivery classification: hr-service-delivery topic_type: concept last_updated: "2026-09-10" reading_time_minutes: 2 breadcrumb: [Reference for Manager Hub, Manager Hub, HR Service Delivery, Employee Service Management] --- # Default configurations for team requests Predefined set of team request configurations are available to use after you have activated Manager Hub from ServiceNow Store. |Request type|Description| |------------|-----------| |cat\_item|Configuration to display items \(of type hardware and software\) that are requested by an employee in Manager Hub| |hr\_service|Configuration to display cases \(except for employee relations cases\) opened by an employee in Manager Hub.| For more details, navigate to **All** > **Manager Hub** > **Administration** > **Team Requests Configurations**. **Parent Topic:**[Reference for Manager Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/reference-manager-hub.md) **Related topics** [Components installed with Manager Hub]() [Campaign configurations for Manager Hub]() [Default configurations for important dates]() [Default configurations for team data]() [Default configurations for team column data]() [Default configurations for filter groups]() [Default configurations for daily stats]() [Default configurations for To do's]() [Default proactive prompts for Manager Hub]() [Use the View menu icon in Manager Hub]() [Assign learning form]() [Create a conversation form]() [Schedule a conversation form]()
| title | Default configurations for team requests |
| description | Predefined set of team request configurations are available to use after you have activated Manager Hub from ServiceNow Store. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/manager-hub-team-requests.html |
| release | australia |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | concept |
| last_updated | 2026-09-10 |
| reading_time_minutes | 2 |
| breadcrumb | Reference for Manager HubManager HubHR Service DeliveryEmployee Service Management |