Map fields

---
title: Map fields
description: Map ServiceNow fields with the fields that are pulled from NAVEX EthicsPoint. Enable an HR Agent to work on employee relation cases from a ServiceNow instance.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/map-fields-navex.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Set up Employee Relations integration with Navex Ethicspoint, Employee Relations integration with Navex Ethicspoint, Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management]
---

# Map fields

Map ServiceNow fields with the fields that are pulled from NAVEX EthicsPoint. Enable an HR Agent to work on employee relation cases from a ServiceNow instance.

## Before you begin

Role required: sn\_hr\_navex\_ep.admin

## Procedure

1.  Navigate to **ER Navex Integration** > **Administration** > **Field Value Map**.

2.  Click **Get Navex Field Values**.

    All the fields from Navex EthicsPoint are pulled into ServiceNow instance.

    For complete details of fields that are imported, refer to this [KB article](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1541716).

3.  Enter the required values in the **Value** field and **Primary** field for each of the record that is displayed.