View the skill distribution of your team

task australia Updated Sep 10, 2026 1 min read map-skills-mh.md
Raw file servicenow.com

Get a deep-dive understanding of the skills on your team. Get an overview of different skills that the team members possess along with the count of people across each skill in the team.

Before you begin

Role required: sn_mh.manager_hub_user

Note: Employees must add proficiency levels to their skills. This data helps you to view details of skill distribution.

Procedure

  1. Navigate to All > Employee Center.

    The Employee Center portal opens.

  2. Open Your team > Skills.

  3. In the Skills distribution section, select View all.

    The Skills distribution page opens.

  4. If you have team members reporting from different job functions, you can filter the skill distribution for each job function from the View list.

  5. In the Skill view tab, you can perform the following actions:

Name of the card

Steps

Employee card

On an employee card, select [Omitted image "viewmenu.png"] Alt text: View menu icon. Select any of the following options:- Validate skills: Validate employee skills page appears:

1.  Review the current skill proficiencies of the employee, select any skills you want to validate.
2.  Select **Validate selected skills**.

Note: Employee credentials from Credly are also displayed in the activity stream.

  • View skills: Skill details page appears. For more information, see Skill details of an employee.
  • View profile: The employee profile page appears with details such as reporting structure, coworkers, designation of employee.

Skill card

On a skill card, select [Omitted image "viewmenu.png"] Alt text: View menu icon, then select View skill details. A modal opens providing more details about the skill.

6. In the **Employee view** tab, you can perform the following actions:

Name of the card

Steps

Employee card

On an employee card, select [Omitted image "viewmenu.png"] Alt text: View menu icon. Select any of the following options:- View skill details: Skill details page provides granular details of employee skills, proficiency levels, and gaps. For more information, see Skill details of an employee.

  • Validate for employees: Validate skills page appears:
    1. Select the employees that you like to validate this skill for, and review their proficiency rankings.
    2. Select Validate selected employees.

Skill card

On a skill card, select [Omitted image "viewmenu.png"] Alt text: View menu icon, then select View skill details. A modal opens providing more details about the skill.

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