Migrate existing HR task templates and open HR tasks to e-signature
Migrate existing HR task templates and open HR tasks to the new HR task type for e-signature with the Migrate HR e-signature tasks scheduled job. The scheduled job automatically updates the HR task type and e-signature template based on your existing configurations. It also disables the old HR task types for credential, e-signature, and sign document.
Before you begin
Role required: sn_hr_core.admin
About this task
Important:
Starting with the Brazil release, HR task types: Credential, E-signature (e_signature), and Sign Document are now deprecated and no longer supported or available for new activation. E-signature provides the latest experience for this functionality.
For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.
The Migrate HR e-signature tasks scheduled job migrates existing HR task templates and open HR tasks from the Credential, E-Signature, and Sign Document HR task types to the new E-signature HR task type.
| Pre-migration | Post-migration |
|---|---|
| [Omitted image "e-signature-migrate-existing-task-types.png"] Alt text: Before migrating to new HR task type for e-signature | [Omitted image "e-signature-migrate-new-task-type.png"] Alt text: After migrating to new HR task type for e-signature |
The associated document and signature configurations are also migrated to new or existing e-signature templates. If an e-signature template for the applicable document and signature configuration already exists, then the existing e-signature template is used. Otherwise, a new e-signature template is created.
|
Pre-migration HR task type |
Post-migration e-signature template |
|---|---|
|
Credential |
|
|
E-Signature |
|
|
Sign Document |
|
Procedure
-
Navigate to All > System Definition > Scheduled Jobs.
-
Open the Migrate HR E-signature Tasks scheduled job.
-
Click Execute Now.
Depending on the data you have, the migration may take some time.
- Existing HR task templates are updated to the e-signature task type and an e-signature template.
- Open HR tasks are updated to the e-signature task type and an e-signature template.
- HR task types for Credential, E-Signature, and Sign Document are disabled.
---
title: Migrate existing HR task templates and open HR tasks to e-signature
description: Migrate existing HR task templates and open HR tasks to the new HR task type for e-signature with the Migrate HR e-signature tasks scheduled job. The scheduled job automatically updates the HR task type and e-signature template based on your existing configurations. It also disables the old HR task types for credential, e-signature, and sign document.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/migrate-existing-tasks-to-scoped-e-signature.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [HR e-signature, HR Documents, HR Service Delivery, Employee Service Management]
---
# Migrate existing HR task templates and open HR tasks to e-signature
Migrate existing HR task templates and open HR tasks to the new HR task type for e-signature with the **Migrate HR e-signature tasks** scheduled job. The scheduled job automatically updates the HR task type and e-signature template based on your existing configurations. It also disables the old HR task types for credential, e-signature, and sign document.
## Before you begin
Role required: sn\_hr\_core.admin
## About this task
**Important:**
Starting with the Brazil release, HR task types: Credential, E-signature \(e\_signature\), and Sign Document are now deprecated and no longer supported or available for new activation. E-signature provides the latest experience for this functionality.
For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184) article in the Now Support knowledge base.
The **Migrate HR e-signature tasks** scheduled job migrates existing HR task templates and open HR tasks from the **Credential**, **E-Signature**, and **Sign Document** HR task types to the new **E-signature** HR task type.
|Pre-migration|Post-migration|
|-------------|--------------|
|\[Omitted image "e-signature-migrate-existing-task-types.png"\] Alt text: Before migrating to new HR task type for e-signature|\[Omitted image "e-signature-migrate-new-task-type.png"\] Alt text: After migrating to new HR task type for e-signature|
The associated document and signature configurations are also migrated to new or existing e-signature templates. If an e-signature template for the applicable document and signature configuration already exists, then the existing e-signature template is used. Otherwise, a new e-signature template is created.
<table id="table_ljh_1rw_5hb"><thead><tr><th>
Pre-migration HR task type
</th><th>
Post-migration e-signature template
</th></tr></thead><tbody><tr><td>
Credential
</td><td>
- Document type: Managed document
- Signature type: Credential
</td></tr><tr><td>
E-Signature
</td><td>
- Document type: Managed document
- Signature type: Signature
</td></tr><tr><td>
Sign Document
</td><td>
- Document type: HR document template
- Signature type: Signature
</td></tr></tbody>
</table>Finally, the HR task types for **Credential**, **E-Signature**, and **Sign Document** are disabled. Only the new HR task type for **E-signature** remains.
## Procedure
1. Navigate to **All** > **System Definition** > **Scheduled Jobs**.
2. Open the **Migrate HR E-signature Tasks** scheduled job.
3. Click **Execute Now**.
Depending on the data you have, the migration may take some time.
- Existing HR task templates are updated to the e-signature task type and an e-signature template.
- Open HR tasks are updated to the e-signature task type and an e-signature template.
- HR task types for **Credential**, **E-Signature**, and **Sign Document** are disabled.
| title | Migrate existing HR task templates and open HR tasks to e-signature |
| description | Migrate existing HR task templates and open HR tasks to the new HR task type for e-signature with the Migrate HR e-signature tasks scheduled job. The scheduled job automatically updates the HR task type and e-signature template based on your existing configurations. It also disables the old HR task types for credential, e-signature, and sign document. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/migrate-existing-tasks-to-scoped-e-signature.html |
| release | australia |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | HR e-signatureHR DocumentsHR Service DeliveryEmployee Service Management |