Report an issue with your payslip
Report an issue with your Workday payslip from Employee Center.
Before you begin
- Role required: none
- You might not be able to report payslip discrepancy if your HR profile does not have a valid employee number and employment start date.
Procedure
-
Open Employee Center.
-
Navigate to Catalog > Payroll > Payroll Discrepancy - Workday.
-
In the Payroll year field, select the year in which the payslip was generated.
-
In the Payroll month field, select the month in which the payslip was generated.
-
In the Payment date field, select the date on which the payslip was generated
-
In the How can we help you with this payslip field, specify the discrepancy that is found in the payslip.
-
Click Submit.
An HR case is created that is in Ready state.
Parent Topic:Using
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---
title: Report an issue with your payslip
description: Report an issue with your Workday payslip from Employee Center.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/payslips-awd.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Using, HR Service Delivery Advanced Integration with Workday, Integration of HR Service Delivery with third-party systems, HR Service Delivery, Employee Service Management]
---
# Report an issue with your payslip
Report an issue with your Workday payslip from Employee Center.
## Before you begin
- Role required: none
- You might not be able to report payslip discrepancy if your HR profile does not have a valid employee number and employment start date.
## Procedure
1. Open Employee Center.
2. Navigate to **Catalog** > **Payroll** > **Payroll Discrepancy - Workday**.
3. In the **Payroll year** field, select the year in which the payslip was generated.
4. In the **Payroll month** field, select the month in which the payslip was generated.
5. In the **Payment date** field, select the date on which the payslip was generated
6. In the **How can we help you with this payslip** field, specify the discrepancy that is found in the payslip.
7. Click **Submit**.
An HR case is created that is in Ready state.
**Parent Topic:**[Using](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/using-hr-service-delivery-advanced-integration-with-workday.md)
**Related topics**
[Time off request to Workday]()
[Change legal name through Virtual Agent]()
[Publish the VA topic template for legal name change]()
[Now Assist Virtual Agent topics for HR Service Delivery Advanced Integration with Workday]()
[Use HCM AI agents for HR Service Delivery Advanced Integration with Workday]()
| title | Report an issue with your payslip |
| description | Report an issue with your Workday payslip from Employee Center. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/payslips-awd.html |
| release | australia |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | UsingHR Service Delivery Advanced Integration with WorkdayIntegration of HR Service Delivery with third-party systemsHR Service DeliveryEmployee Service Management |