Configuring Document Templates

---
title: Configuring Document Templates
description: Set up Document Templates to automate and simplify the process of filling, reviewing and signing a document online.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/set-up-doc-temp.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: concept
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Document Templates, HR Documents, HR Service Delivery, Employee Service Management]
---

# Configuring Document Templates

Set up Document Templates to automate and simplify the process of filling, reviewing and signing a document online.

## Application activation

You can activate the Document Templates application from ServiceNow Store.

**Note:** PDF document template and HTML document template are available with the Document Templates application. For Word document Template, Contract Management Pro \(paid\) or Legal Service Delivery \(paid\) license is required.

-   To configure and use a PDF document template, see [Document Templates of type PDF \(Advanced forms\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/document-templates-PDF-flow.md).
-   To configure and use an HTML document template, see [Document Templates of type HTML](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/document-templates-flow-html.md).

## Request apps on the Store

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).