Add or modify contacts for HR
You can add or modify contact information to an HR profile and specify who to contact in an emergency through the Contacts module or related list.
Before you begin
Role required: admin
For information on creating or editing an HR profile, see Add or modify an HR profile.
Procedure
-
Navigate to All > HR Profile > HR Profiles.
-
Click New or an existing contact.
-
Enter or modify the contact name, telephone numbers, and other information.
-
In the Employee field, click and select the employee that the contact is associated with.
-
To specify the person as an emergency contact, check the Emergency contact box.
The Priority field appears.
-
Select the priority of the contact, Primary, or Alternate.
-
Click Submit and return to the HR Contacts list or Save and remain on the HR Contact form.
Parent Topic:HR Profile
---
title: Add or modify contacts for HR
description: You can add or modify contact information to an HR profile and specify who to contact in an emergency through the Contacts module or related list.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/t\_Contacts.html
release: australia
product: HR Service Delivery
classification: hr-service-delivery
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [HR Profile, Case and Knowledge Management, HR Service Delivery, Employee Service Management]
---
# Add or modify contacts for HR
You can add or modify contact information to an HR profile and specify who to contact in an emergency through the Contacts module or related list.
## Before you begin
Role required: admin
For information on creating or editing an HR profile, see [Add or modify an HR profile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/t_CreateOrModifyAUserProfile.md).
## Procedure
1. Navigate to **All** > **HR Profile** > **HR Profiles**.
2. Click **New** or an existing contact.
3. Enter or modify the contact name, telephone numbers, and other information.
4. In the **Employee** field, click and select the employee that the contact is associated with.
5. To specify the person as an emergency contact, check the **Emergency contact** box.
The **Priority** field appears.
6. Select the priority of the contact, **Primary**, or **Alternate**.
7. Click **Submit** and return to the **HR Contacts** list or **Save** and remain on the **HR Contact** form.
**Parent Topic:**[HR Profile](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/hr-service-delivery/c_HRProfileRecords.md)
| title | Add or modify contacts for HR |
| description | You can add or modify contact information to an HR profile and specify who to contact in an emergency through the Contacts module or related list. |
| locale | en-US |
| canonical_url | https://www.servicenow.com/docs/r/australia/employee-service-management/hr-service-delivery/t\_Contacts.html |
| release | australia |
| product | HR Service Delivery |
| classification | hr-service-delivery |
| topic_type | task |
| last_updated | 2026-09-10 |
| reading_time_minutes | 1 |
| breadcrumb | HR ProfileCase and Knowledge ManagementHR Service DeliveryEmployee Service Management |